Siemens Careers

Field Service Representative

Petaling Jaya, Malaysia
Customer Services

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English (UK)

Job Description

What are my job responsibilities?

  • To provide technical assistance to clients during the installation and commissioning of new or existing mechanical equipment such as centrifugal compressor, steam turbine, & reciprocating compressor.
  • To trouble-shoots mechanical-related & auxiliary systems problems, encountered in the field environment, with engineering support from corresponding PCCs & from Field Services (FS) Tech Support Group. 
  • Provide technical assistance on installation, startup, servicing, overhauls, and troubleshooting of D-R made equipment (i.e. centrifugal compressor, steam turbine, reciprocating compressor, control systems)
  • Able to read mechanical prints and drawings, piping and instrumentation diagrams (PID's), and blue prints.
  • Write clear, concise daily reports to keep factory and field personnel accurately apprised of job progress and to protect the company from liability for problems resulting from customer deviations from D-R standards.
  • Complete the specified installation, commissioning and startup documentation prior to leaving each job-site.
  • Maintain and submit in a timely manner accurate expense reports and time sheets.
  • Maintain and submit in a timely manner accurate expense reports and time sheets.
  • Accurately record and report any problems encountered in the field to permit the factory to investigate and institute corrective action and to aid the factory in the equitable settlement of warranty claims.
  • Instruct and train customers' operators and/or maintenance personnel when requested or directed.
  • Actively recommend customer's purchase of desirable spare parts.

What do I need to qualify for the role?

  • At least three (3) years in dealing with Maintenance of (main) rotating equipment / or thorough technical hands on expertise. 
  • Adequate safety training at supervisory level.
  • Be familiar with the different customs at refinery, petro-chemical sites, and offshore production facilities. Have thorough knowledge about rotating equipment machinery.
  • Basic computer skills are required, as is the ability to use Microsoft Office products (Word, Excel, Outlook, etc.). 
  • Mathematical Skills: Math skills through geometry, and preferably trigonometry, are required for this job (ability to do alignments and calculate tolerances
  • Able to work in Team Environment.
  • Able to develop client relationships, display excellent listening skills, and maintain a positive attitude.
  • High mobility, traveling required 80 -90 % in general, to domestic and international job sites. 

Job ID: 101182

Organization: Gas and Power

Experience Level: Experienced Professional

Job Type: Full-time





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