Siemens SEAL CS Technical Service Dept Manager 西门子电器 客户服务部 技术服务科经理 苏州

Job Description

For our Digital Factory Division in SUZHOU, we are looking for a SEAL 苏州西门子电器有限公司Technical Service Department Manager 技术服务科经理地点: 苏州.



What are my responsibilities?

1. Provide full support to customer timely and efficiently.

2. Manage service team provide good service to customer, improve customer satisfaction continuously.

3. Provide technical analysis report for failure product and trouble cases;

4. Stated leadership in teamwork on technical aspect, provide technical guidance to the trainee and clients.

5. Communicate with business unit, sales team, supply chain and other functions internally and customers externally  to maintain a good level of customer satisfaction.

6. Monitor & guide customer service’s daily work. Provide timely and effective support as needed

7. Develop team members

What do I need to qualify for this job?

1. Bachelor degree or above with industry automation or relevant industry background,
2. Above 5 years work experience in technic job in service category

3. Be experienced in team management

4. Have Professional knowledge of product application

5. Have process and business orientation awareness



What else do I need to know?

苏州西门子电器有限公司成立于19946月,于2001年由中外合资企业转为外商独资企业。公司注册资本为63600万元人民币。20088月,苏州西门子电器有限公司收购原上海二工电气有限公司APT品牌的主要产品业务,成立上海分公司和浙江天台分公司。
公司位于苏州市高新区,占地约62000平方米。公司主要生产接触器、继电器和断路器等低压电器产品。天台分公司主要生产按扭开关, 指示灯及万转开关等产品。
质量是我们成功的关键。我们从早期开始执行ISO9001质量管理体系,并于1998年获得TUV莱茵授予的ISO9001质量管理体系证书。2003年获得了ISO14001环境管理体系证书。2011年获得OHSAS18001职业健康安全管理体系证书。产品获得CECCC证书。质量和服务是我们真诚的承诺。
随着生产力的提高和低压电器产品研发能力的增强,我们将一如既往地为客户提供优质的产品和服务,确保公司与客户、供应商及员工共同实现持续稳定的发展。



Job ID: 104378

Organization: Smart Infrastructure

Experience Level: Experienced Professional

Job Type: Full-time

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