Siemens Careers

Application Service Engineer - Fire

Bayswater VIC, Australia
Customer Services

English (UK)

Job Description

Siemens is a global engineering powerhouse rich in diverse culture expanding over 190 countries.  The company prides itself on 140 years of innovation, sustainability and technology, brought to businesses around the world.  Our Building Technologies division combines offerings for security solutions and building automation within one company as a service provider and systems integrator and as a manufacturer of respective products.

We currently have an opportunity for a motivated Fire Application Services Engineer to join our team in Bayswater, Melbourne. The successful candidate will be responsible for system applications know how and technical support of assigned offering portfolio to value added solution partners.

Key responsibilities include: 
  • Provide technical application support (predominantly phone and IT remote) to Siemens Partners (VAPs) and customers across AU/NZ on the Siemens Cerberus Pro fire detection system and associated software.
  • Deliver comprehensive technical training courses to VAPs, customers and internal colleagues on the Siemens fire detection offerings. 
  • Provide product selection advice to assist partners to best design and quote Siemens fire detection systems
  • Manage local technical support enquiries and escalate to global support services where necessary

The successful candidate will possess the following:
  • Fire detection application knowledge with a minimum 3 years experience within the fire industry
  • Experience in fault finding and servicing of electronic equipment and systems
  • Experience with Siemens fire detection products would be advantageous but not essential
  • Relevant engineering degree or trade qualification
  • Understanding of computer software and programming of software-driven systems
  • Strong communication skills
  • Ability to undertake business travel as necessary
Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion helps us fully realise the potential of our people.

Job ID: 104609

Organization: Building Technologies

Experience Level: Experienced Professional

Job Type: Full-time

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