Siemens Careers

Process Expert - Operational Quality Control

Bengaluru, India
Quality Management

English (UK)

Job Description

Process Expert - Operational Quality Control

This is your role. What part will you play?

Functional Shared Services is an international cross-function unit with three elements: Regions (customer-facing organizations), Business Lines (responsible for product portfolio and development) and Global Operations with six delivery centers (responsible for the delivery of services). We in India hosts the delivery center under the global operations and the region function for Asia and Australia. It provides Accounting and Finance Services, Human Resource Services, Supply Chain Management Services, Call Center Services, and several regional expertise-based services to Siemens and Non-Siemens Companies worldwide.

Change the future with us

  • You will be responsible to provide quality service in line with organizational objectives. Optimized quality assurance focus is to increase process efficiency, enhance quality service to customers and achieve organizational objectives"

  • You will supervise daily operations to ensure operational excellence and monitor Team performance and report metrics, discover training needs for self and team. Coach and mentor team members

  • You participate in the promotion of a work environment among the staff members which will encourage strong, efficient and timely delivery of work 

  • You will be responsible to develop through deep professional know-how of end-to-end business processes in the respective area of responsibility and interdependencies between them

  • You will consistently support to the business and take up special initiatives which has impacted the business

  • You have quick decision making skills and better conflict management capabilities

We don’t need superheroes, just super minds.

  • You have successfully completed bachelor’s degree B.Com.
  • You bring 6 - 7 years of professional experience in Quality Assurance domain
  • You are proficient in MS Office packages like Word, Excel, Power point, Access
  • You posses excellent communication skills both written & verbal
  • You are someone self motivated and demonstrate strong service delivery
  • You have good analytical & problem solving skills

We’ve got quite a lot to offer. How about you?

This role will be in Bangalore, where you’ll get the chance to work with teams impacting entire cities, countries – and the craft of things to come.

We’re Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.

Find out more about Siemens at:

Job ID: 105138

Organization: Global Business Services

Experience Level: Experienced Professional

Job Type: Full-time

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