Siemens Careers

Country Credit and Collections Analyst

Shanghai, China

English (UK)

Job Description

Key Responsibilities:

  • Credit control and evaluation responsibility for a regional customer base, working with complex accounts crossing country boundaries; 
  • Works with a minimum of direction on collections for an important ledger, possibly key accounts
  • Pro-active - anticipates developments and issues and identifies accounts that will require special attention;
  • Developing strong customer & business relationships;
  • Prioritizing query resolution - anticipates developments, and identifies accounts that will require special attention and reporting;
  • Handles disputed accounts and negotiate to bring payment into line with terms;
  • Reconciling AR balances - undertakes complex reconciliations, and compiles documentation for legal action;
  • Works within guidelines and reports to the APAC Credit Manager raising and reporting issues as identified;
  • Attention to detail, professional approach and willingness to take ownership to attain project goals maintains accurate individual measurement and performance statistics;
  • Excellent communication skills – dual languages(English and Japanese) are essential
  • Microsoft Office skills are essential – Excel, Word etc.
  • SAP would be advantage

Person Specification


Finance/Administration, SAP, Experience of working in a software/fast moving environment ideal.  Experience involving attention to detail and customer service required.


Ability to work in a team environment

Apply common sense to situations and deal with variable information

Attention to detail is essential while seeing the bigger picture

Confident approach when dealing with internal and external customers

Good Communicator

Good time management

Self Motivated and flexible

Ability to work with and be a part of a fun and vibrant international team


Normal Working hours. however due to Sales and Customer Service environment flexibility is needed, particularly toward monthly and quarterly close cycles.


Job ID: 105375

Organization: Digital Factory

Experience Level: Experienced Professional

Job Type: Full-time

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