Siemens Careers

Supplier Readiness Service Manager - Ostrava

Ostrava, Czech Republic
SCM-Procurement / Supply Chain Logistics

English (UK)

Job Description

The Supplier Readiness Service Manager is fully responsible for his/her product/service in terms of definition, pricing, rollout concept, sales support, service delivery coordination, development and optimization.Growth is a major key performance indicator at Siemens Global Business Services and with his/her responsibilities the Service Manager plays a critical role in selling our services by preparing the product packages for our Customer Relationship Management Team.

In addition, he/she identifies ways to optimize and automate existing services and supports the global implementation in the delivery centers in collaboration with Governance and Customers in an effort to reduce cost and increase service quality.

Your main responsibilities:

  • Identify customer needs by close collaboration with CRMs and being part of global customer communities
  • Gather required data, analyze market potential, volume, scope for new services with strong focus on value add
  • Create implementation concept for sales and adjust/enhance based on customer feedback
  • Create/Update service descriptions and define relevant KPIs
  • Maintain global product and pricing catalog
  •  Ensure costing & pricing is completed in all SD locations
  • Support definition of go to market strategy in collaboration with Customer Account Manager
  • Challenge current processes, performance and productivity and identify improvement opportunities (“how can services be performed faster, more automated, at better quality”?)
  • Propose location strategy for new/existing services and coordinate rollouts of new services globally
  • Conduct benchmark studies on new and existing services to identify optimized pricing and charging model

Your profile:

  • A curious individual who is willing to challenge the status quo and to learn new processes
  • Good communication skills on all levels in the organization
  • Analytical skills and advanced Excel and PowerPoint skills are a must
  • Well develop project management skills (for global projects)
  • Experience with Master Data and or EHS/Material Compliance topics desired
  • Minimum English fluent verbally and in writing; German a plus
  • Flexible for travelling

What can we offer?

  • 5 weeks of vacation, flexible working hours, home office and company nursery schools in Prague and Ostrava for work life balance
  • an individual budget of min. 24,000 CZK which you can turn into a combination of up to 8 days of extra holidays, cafeteria points or pension and/or life insurance
  • meal vouchers or contribution to company canteen
  • possibility to become a Siemens shareholder and get free stocks & various discounts and offers

Job ID: 105765

Organization: Global Services

Experience Level: Experienced Professional

Job Type: Full-time

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