What are my responsibilities?
About Production ID Cards Management
1. Responsible for all Siemens employee, Intern, Business Partner ID cards in China.
2. Responsible for the card lifecycle management, such as issuing card to new employee, replacement of damage/lost card, recycle and destroy returned card.
3. Responsible for instruct users how to use the cards correctly and card protection knowledge.
4. Provide card services in time, ensure user could entry offices and PKI function as soon as possible.
5. Communications to user ensure every single card could be delivered to user hand without any mistakes.
About PKI Certificate
1. Lifecycle management for PKI certificates, such as Authorization, extension, recovering and revoking.
2. Provide additional IT certificate services e g, soft certificate, NSC.
3. Responsible for PKI incident issue including troubleshooting, resolve technical problem and escalate to global team and follow-up.
4. Tutor customs how to use PKI Self-Service, e g, activate, unblock, extend and download soft certificate.
About Access Control
1. Responsible for the management of area access control.
2. Lifecycle management for entry access authorization in public area and sensitive area for all users.
3. Ensure the security of Siemens building by correct access controlling.
4. Responsible for access group management, as office moving, door point change.
1. Communication to relevant interfaces by using internal communication tools solve related technical problems.
2. Process documentation and reporting duties towards e g, LRA Support/Access/Cards and so on.
3. Daily consumables purchasing statistics.
4. Submit daily work report to supervisor.
5. Training of intern on processes and tasks.
6. Back up Hotline Team to respond to customers call and email queries with good quality, ensure the information recording is accurate and conveyed in time.
What do I need to qualify for this job?
Bachelor degree or above;
Fluent communication in English and Chinese;
Principled strong, decisively, flexibly and communication skills;
Proficient in using PowerPoint, Excel and other office software;
Good at learning and summarized, honesty, service awareness and team work spirit.
Job ID: 106841
Organization: Global Business Services
Experience Level: Early Professional
Job Type: Full-time