Siemens SEDL Back Office Support Professional西门子电气传动服务支持专员

Job Description

 

What are my responsibilities?

Processes incoming orders, inquiries and/or requests regarding products and/or services. Provide the quotation to customer for non-warranty service and spare parts.

处理关于产品或服务的订单、咨询及相关需求,对于保外的备件及服务,提供报价。

Follow up and record the service activities, make the delivery on time.

跟踪并记录服务进度,确保及时交货。"

Receive customer complains, record in QPS and transfer to responsible people for corrective and preventive actions.

收到客户抱怨,记录到QPS系统,并通知相关责任人进行预防及纠正。"

Summary the service result and make proposal about how to improve the service to the management

总结服务完成情况,制定改进措施"

Cooperates with clients and sales representatives to clarify orders and issues.

配合客户及销售进行订单及问题的澄清。"

Complete other tasks assigned by superior.

完成上级交办的其它任务。"Continuous improvements take place under the lean principles within own responsibility. Well understand and strictly follow up the requirements of national laws and SEDL QMS documents so as to ensure the quality of product, service and process qualified and continuously improved.

在自己的职责范围内,遵循精益原则,实施持续改进。清晰了解并严格遵守国家法律法规及质量管理体系文件的各项规定,确保产品、服务和过程的质量符合要求并得以持续改进。

Strictly comply with and implement the responsibility and obligation in signed <SEDL EHS Commitment Letter>. Ensure to comply with national, local EHS laws and regulations, Siemens and SEDL EHS requirements.

严格遵守并履行员工本人签署的《环境、健康、安全管理责任书》中承诺的各项责任和义务。 确保遵守国家、地方政府、西门子以及SEDL的EHS法律法规和相关要求。

 

What do I need to qualify for this job?

Be good at interpersonal communication.

擅长人际交流

Familiar with Microsoft Office software     

熟悉办公软件

Media level in English spoken and written.

良好的英语读写能力

Have responsibility, carefulness, team spirit.

有责任心,仔细认真,由团队精神


Job ID: 110000

Organization: Portfolio Companies

Experience Level: Early Professional

Job Type: Full-time

Can't find what you are looking for?

Let's stay connected

Can't find what you are looking for?