Security Service Technician

Job Description

With smart infrastructure (SI) from Siemens, we intelligently connect energy systems, buildings and industries to adapt and evolve the way we live and work. We work together with customers and partners to create an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive and communities to progress and support sustainable development.

We have an exciting opportunity available for a motivated Security Service Technician to join our SI team based in Bayswater, Melbourne.  The primary focus of this role will be to carry out all day to day security service, maintenance and/or installation activities ensuring compliance with customer satisfaction, quality and safety standards.

Your responsibilities will include:
  • To effectively satisfy the customer's needs for preventative maintenance (PM), any updates/upgrades, corrective service, installations and/or workshop repairs in accordance with business contractual obligations (contract obligations or billing policy).
  • Timely completion of Service Reports 
  • Comply with all Occupational Health & safety (OH&S) policies, service escalation procedures and that all customer requests, complaints and comments communicated to the jobholder are passed to the relevant department for action.
  • To maintain personal knowledge of safety instructions and operational procedures and participate in training courses including 'self learning', computer based and 'on the job' training.
  • The creation of quotations for small opportunities at your customer’s site.
What you will bring:
  • A good understanding of access control, CCTV & intercom concepts
  • Experience in a similar role
  • A good understanding of IT & networking concepts
  • The ability to travel to our customers around Melbourne and work out of hours when necessary and join an on call roster
  • Full work rights in Australia
Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion helps us fully realise the potential of our people.

Job ID: 110089

Organization: Smart Infrastructure

Company: Siemens Ltd.

Experience Level: Experienced Professional

Job Type: Full-time

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