IT Excellence Manager (m/f)

Job Description

 

Looking for your next big challenge? We might be able to help you!

Your challenge will be…

• Act as advisor in all quality related issues e.g. for management, projects, services and operations

• Ensure adaption and implementation of SOP IT quality policies and guidelines

• Recommend and follow up on improvement measures for Value Centers to meet quality targets, to identify and drive down non-conformances and associated costs

• Internal assessments / health checks / driving derivation and fulfillment of quality related measures / corresponding reporting

• Facilitate methodologies, process management, continuous improvement activities, business process re-engineering, embedded quality and preventive activities (e.g. Q-planning) and initiation of improvements

• Manage changes driven by strategic or other governance requirements

• Trainer and Coach (*Evangelist-) with regards to quality.

Does this sound good? Our perfect candidate must have…
Master university degree in business or computer science or similar experience

• At least 5 years of experience related to IT quality and reporting of quality KPIs

• Knowledge of ITIL Methodology or IT4IT Methodology

• Experience in working in a matrix structure and in influencing stakeholders to ensure timely and appropriate deliverables.

• Ability to solve problems creatively and effectively.

• Ability to prioritize and multitask.

• Team Player

• Passion for customer service;

• SCRUM Master certification is a plus.

• Written and spoken English on negotiation level is a must.

Want to know more?
#Siemens #LXTechHub #ITMakesUsMove
Mobile phones? House appliances? We don't do them anymore!... At the Siemens Lisbon Tech Hub we are reinventing the world of today and tomorrow - check it out: www.siemens.pt/lxtechhub

OurOfficePerks
Fresh fruit and coffee, remote work, medical center in the facilities, sport groups, volunteering hours, sushi&pizza days, office parties and games in a cool and relaxed environment.


Job ID: 112145

Organization: Siemens Operations

Experience Level: Experienced Professional

Job Type: Full-time

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