IT Service Manager - Real Estate IT-Services

Job Description

Job description, responsibilities and duties

  • End-to-End IT Service Management responsibility for Real Estate IT-Services
  • Business - IT strategy alignment and IT Consulting in area of responsibility
  • Translation of business demand into IT requirements
  • Design and implement IT-Architecture including management of related IT-System integrations
  • Foster Business Stakeholder and business Partner collaboration
  • Ensure IT Compliance for IT Service e.g. Quality Documentation, Information Security or Data Privacy
  • Management of IT Change Requests - Consult and support the internal business owner and stakeholders within the different change process steps
  • Continuous user support including communication and qualification

Qualifications & Experience:

  • Bachelor’s IT degree or equivalent experience preferred
  • Strong analytical, technical, and conceptual problem-solving skills
  • Experienced knowledge of IT Service Management processes
  • Minimum 1-2 year’s experience with Real Estate (SaaS and on-premise) Applications (e.g. Planon)
  • Advanced knowledge of service management systems for incident / change management (e.g. ServiceNow)
  • Familiar with working in a regulated environment following defined processes, procedures to ensure quality
  • Advanced written and verbal communication skills in English required, German preferred

Ability to prioritize conflicting demands with challenging worklwww.siemens.sk/download/velki-ludia/index.html.

Required education, skills and personality requirements

We expect

Required education
University education (Bachelor's degree)

Educational Specialization
Computer Science

Language Requirements
English – advanced 

Number of years of experience
4+

We offer

  • Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
  • Health program (contracted wellness providers, sport centers, salary reimbursement in case of illness)
  • Extra days-off (bridge days, sick days)
    Retention program (work anniversary, life anniversary, additional pension plan, employee loans)
  • Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
  • Socializing programs (teambuildings)
  • Referral employee program (bonus for new hire)

Basic wage component (gross) and other rewards : from 2300 EUR brutto /month + VAR*

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.

Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team.




Job ID: 115004

Organization: Siemens Healthineers

Company: Siemens Healthcare s.r.o.

Experience Level: Mid-level Professional

Job Type: Full-time

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