Infrastructure Support Engineer

Job Description

Siemens are looking for an experienced Infrastructure Support Analyst to join an established team to manage a rapidly growing estate of high profile, high availability cloud based (AWS) infrastructure and physical hardware used to host bespoke Traffic System applications.


The focus is on ensuring service levels are achieved or exceeded, changes are managed within customer’s expectations and ensuring a 24x7 regime is maintained in line with operational service levels.


Additionally, Siemens have Enterprise level support with AWS and a key part of this role is working closely with the AWS Solution Architects to use existing and emerging technologies to manage the Cloud Infrastructure.


Responsibilities include


  • Continuous improvement across the infrastructure and application space
  • Reduction of high severity incidents through proactive monitoring and improvements
  • Ensuring Security compliance is achieved across the Infrastructure
  • Deployment of infrastructure and application upgrades
  • Management of Active Directory and Customer Access Solution

What do you need to qualify for this role?


We are looking for someone with ability to combine excellent customer service and communication skills with a broad knowledge of Networks and IT. A background in support is essential and formal networking qualifications and hosted Environment skills (e.g. AWS, CCNA) would be a real bonus.


About us


We’re Siemens. A collection of over 377,000 great minds who are all making the future and you could be one of them. We have offices across the UK, full of talented individuals helping us to challenge the today and work towards a brighter tomorrow.


Want to join us and be a Future Maker?


We’re excited to hear that you would like to join us here at Siemens. Our people love it here and we want you to be a part of helping us make real, what matters.


We are looking forward to receiving your online application. Please ensure you complete all areas, of the application form, to the best of your ability to help us review your suitability for the role. We will be in contact as soon as possible with an update on your application.


What else do you need to know?


The benefits package for this role includes not only a generous base salary, but an annual bonus. We know that not everyone’s lifestyle is the same, so we operate a flexible benefits scheme where you can tailor your benefits package to suit you.


If we all thought the same, we would never think of anything new. That’s why we recruit great minds from all walks of life. We embrace diversity and create what’s right for the world by employing the people who live in it.


Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation.


Closing date for applications is 20th June 2019


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Job ID: 115118

Organization: Mobility

Company: Siemens Mobility Limited

Experience Level: not defined

Job Type: Full-time

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