Global Business Services are a strategic partner for Siemens supporting our internal customers and colleagues in a professional way that allows them to fully concentrate on their core activities. At our Lisbon Hub nearly 800 employees provide different types of services – Finance, HR, IT, Supply Chain, Customer Care - to more than 60 Siemens entities across Europe, in 20 different languages
What are my responsibilities?
As part of Opportunity to cash, Order manager is responsible for the review, validation and processing of sales orders, ensuring their completeness, accuracy and compliance with current business rules and policies.
- Be responsible for a group of customers
- Booking of sales orders within system ERP;
- Clarify order discrepancies with business units and customers;
- Resolve customer and business unit inquiries;
- Act as interface between customer and Siemens business units/warehouse/factories
- Ensure high level quality in all communication on behalf of Siemens with end customer in order to guarantee their satisfaction
What do I need to qualify for this job?
- Proficient in Microsoft Office (Outlook, Excel);
- Mandatory: Proficiency in French – minimum C2 level (able to communicate freely with customers and sales managers); English, German or other languages will be considered a plus
- SAP knowledge(Module MM/FI, - SD will be a plus);
- Service Attitude and customer oriented;
- Strong communication skills (both orally and writing);
- Excellent organizational and planning skills;
- Strong work ethic - we are always acting in name of Siemens;
- Problem solving and fast thinking will help to resolve daily management issues;
- Your accuracy and ability to multi-task will help make you a success;
What else do I need to know?
- At Siemens Portugal we offer the possibility to integrate a young, dynamic and very multicultural team and to grow within one of the most solid multinational companies operating in the market.
- we are always looking for curious, open-minded people, people who dare to ask tough questions. Like every Siemens employee worldwide. Are you in?
- If this offer meets your professional aspirations, please submit your application.
Job ID: 115636
Organization: Global Business Services
Company: Siemens S.A.
Experience Level: Mid-level Professional
Job Type: Full-time