Technical IT Application Manager

Job Description

Summary

As a Technical IT Application Manager, you will be managing and supporting an enterprise IT application in the manufacturing area, used by Healthcare Business Units in Europe and China. Your tasks and responsibilities will include but are not limited to the following.

Tasks and Responsibilities

IT Application Management

  • Ensure that the IT application meets the intended use
  • Responsible for Incident, Problem and Access Management Processes
  • Contribute to Knowledge, Release and Configuration Management Processes
  • Ensure Escalation Management

Technical Expertise and Support

  • Configure and install enterprise IT applications
  • Provide 2nd level support and perform root cause analysis
  • Coordinate special technical requests with IT service providers
  • Contribute to implementation of IT application architecture (technology, interfaces, landscape)
  • Ensure IT application availability as well as performance
  • Define and ensure backup and restore scenarios

Quality/Compliance Management

  • Ensure and control that the IT application complies with
    • Legal regulations (e.g. privacy laws, data protection)
    • Siemens internal regulations (e.g. ISEC requirements, IT compliance, SQL server, Windows Server kowledge is and asset).
    • Healthcare regulations (e.g. IT Quality Management System)
  • Ensure accurate and up-to-date quality and end-user documentation
  • Contact to internal and external auditors

Required Knowledge/Skills, Education, and Experience

  • Bachelor or Master degree in Computer Science/Engineering and/or Business Management
  • 2-5 years of experiences in IT Application Management especially in Incident and Problem Management
  • Hands on experience with web-based and cloud applications
  • Superior verbal and written communication skills with an emphasis on multicultural sensitivity
  • Critical thinking and analysis skills with respect to varying customer and business processes and requirements as they relate to a larger picture
  • Strong teamwork skills
  • Structured, proactive, and self-directed work style
  • Fluent in both German and English

Preferred Knowledge/Skills, Education, and Experience

  • Experience in Healthcare industry business processes
  • Experience in the manufacturing area
  • Project Management Professional certification is a plus
  • Availability for international business travel including USA, Germany and China

We offer

  • Adjustable standing desk as a standard
  • MSDN license for each developer with prepaid access to AZURE
  • Free access to PLURALSIGHT – the WBT platform
  • Team building program - 2 days adventure offsite meeting for all employees every year, Christmas party, extra budget for team building events
  • Participation on world famous IT conferences like Microsoft IGNITE for best employees
  • Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)
  • Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
  • Health program (contracted wellness providers, sport centers, salary reimbursement in case of illness)     
  • Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
  • Basic wage component (gross) and other rewards : from 2500 EUR brutto /month + VAR*

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.

Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team.



Job ID: 116432

Organization: Siemens Healthineers

Company: Siemens Healthcare s.r.o.

Experience Level: Mid-level Professional

Job Type: Full-time

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