SSMR ME 客户质量工程师/Customer Quality Engineer

Job Description

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this greater cause. It reflects their pioneering spirit, combined with our long history of engineering in the ever evolving healthcare industry.

We offer you a flexible and dynamic environment where you have the space to stretch beyond your comfort zone in order to grow personally and professionally. Sound interesting?


Then come in and join SSMR as 客户质量工程师/Customer Quality Engineer to inspire the future of healthcare.


Your mission and responsibilities:
1. Customer key contact quality management/control :
•Coordinate, manage and monitor quality issues related to CV ME Customers (International, main focus HQMR, SSMR)
•Analyze of internal and external quality issues from customer to improve the quality and implementing of actions.
•Creating of necessary reports and synchronize with experts.
•Define and implementing of actions together with the team; effectiveness check of the actions oImprovement actions for the CVME process and suppliers and effectiveness check (CAPA, 8D-report).


2. Analyzing and monitoring of additional costs (ncc), warranty issues and DOA .
• Investigation of customer complaints (root cause analysis) implementing and documentation.


Your qualifications and experiences:

1.Above 4 years experience as quality engineer
2.Customer complaint handling, CAPA process with experience in multi-culture company
3.Has expert knowledge of the ISO 13485 and relevant Medical Device regulation CAPA methodological mindset for continuous improvement
4.Good time management during multi-task. Handling topics with high complexity and critical situation Familiar with PCBA and subsytem technology



Being part of our team:

Siemens Healthineers is a leading global medical technology company. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.


Curious about our culture?

Our culture embraces different perspectives, open debate and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas and celebrate success.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.


To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Job ID: 118909

Organization: Siemens Healthineers

Company: Siemens Shenzhen Magnetic Resonance Ltd.

Experience Level: Experienced Professional

Job Type: Full-time

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