Field Service Group Manager

Job Description

Make your mark in our exciting world at Siemens.

We are a collection of over 372,000 minds building the future, one day at a time. Together, we create technologies that take society further.

We’re looking for people with the skills and vision to build a better tomorrow. Join our Gas and Power Division as a Group Manager and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.

We are recruiting for a Group Manager to join our Field Service division. We are looking for a leader who can motivate and engage a group of up to 50 Field Service Engineers (based in UK & globally) in line with the business objective which is to provide world class Field Service Support for a global fleet of 2000 Industrial Gas Turbines.

It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful and engaging culture. We also appreciate that development and training is important to many and that’s why we have a supportive environment which invests in our employee’s development.

Feel free to click on this link to see what it’s like to work here; https://www.youtube.com/watch?v=-vmmNjaEr04

 

This is your role. What part will you play?

 

  • Employee relations including; motivation, engagement, welfare, performance & time management, training & development.

  • Day-to-day operations; resource planning & utilization, field mobilisations and handling escalations as and when they arise.

  • Customer relations; work with internal and external customers including customer compliment and complaint recognition, analysis, resolution and lessons learnt.

  • Global responsibilities; foster relations with regional counterparts to oversee and uphold Field Service strategy (EHS, competency, utilization) globally.

  • Financial; manage budget in line with business strategy and drive ‘cost-out’ approach.

  • EHS; actively promote Siemens ‘Zero Harm’ policy and monitors tools related to safe working conditions to mitigate risk and ultimately prevent loss.

  • Field Service best practice & strategy; responsible for the development and implementation of Field Service standards within your team. Promote respect, honesty and integrity; adhering to all applicable laws, regulations and Siemens policies.

 

 

Use your skills to move the world forward.

 

  • A degree in an Engineering related subject is ideal.

  • Experience in a large Engineering company and some technical knowledge

  • Experience in a leadership role is essential.

  • IT proficiency in MS Office, including Word, Excel, Powerpoint

  • Some project management experience would be advantageous.

 

 

We’ve got quite a lot to offer. How about you?

Siemens Gas and Power is focused on helping customers navigate the world’s most pressing energy problems, both for today and tomorrow. Some of our products, solutions and services make fossil energy greener, deliver decentralized flexible power solutions and manage the complexities of the grid.

 

Our benefits package includes a generous base salary and we celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you. We offer 26 days holiday (which increases with service), up to 10% pension contribution match, an excellent company share scheme and employee discounts just to name a few.

If we all thought the same, we would never think of anything new. That’s why we recruit great minds from all walks of life. We recognize that building a diverse workforce is critical to the success of our business, therefore we encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working and innovation.

Closing date for applications: 23rd August 2019


Job ID: 120877

Organization: Gas and Power

Company: Siemens Industrial Turbomachinery Ltd.

Experience Level: not defined

Job Type: Full-time

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