Human Resource Support C

Job Description

HR Admin handles tier 1 customer support related to Human Resources and Employee Data Changes. Representative will provide complex front-line HR support and information to HR, managers and employees. Representative interface with vendors on occasion and have frequent dealings (inbound and outbound) with subject matter experts and employees of all levels. Topics range from inputs and transaction processing related to Payroll, expanding to PeopleSoft HR management system, employee life cycle events such as new hires, promotions, transfers, relocation, and separations for general HR inquiry. The Service Center operates in a fast, continuously changing environment.

Responsibilities:

Establishes and maintains departmental/employee records, files, logs.
Generates, reviews, distributes and/or maintains complex HR forms, documents and reports.
Audits data entered into HRIS system to ensure high data integrity and runs complex reports, graphs, charts.
Provides complex front-line HR support and information to HR, managers and employees
Administers and communicates HR programs, benefits or services.
Compiles and prepares complex reports, presentations, and/or personnel statistics.
Identifies and implements HRIS transaction process improvements.
Maintains the Tuition Reimbursement program.
Performs all of the standard and some specialized and complex aspects within area of specialization.
Applies documented rules, past practices, or instruction on an independent level.
Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is difficult or complex.

Required Knowledge/Skills, Education, and Experience:

2-3 years of successful experience in customer service, data processing or human resources is required
Excellent people skills and sensitivity to intercultural issues
Microsoft Office Tools (Excel, PowerPoint, Word)
Typing proficiency is required
Payroll System / PeopleSoft Payroll Basic Knowledge
Knowledge of computers, relevant and applicable client/server applications is required
Excellent interpersonal and communication (verbal & written) skills a must.
No travel is required for this position Preferred Knowledge/Skills, Education, and Experience:
College degree a plus
Portuguese language skills a plus
Experience In help desk applications and database reporting and query Tools is preferred
Strong understanding of human resources policies, procedures, and benefits is preferred
Extensive payroll knowledge is a plus
General Requirements: Job Family Responsibilities:

Establishes and maintains departmental/employee records, files, logs.
Generates, reviews, distributes and/or maintains complex HR forms, documents and reports.
Audits data entered into HRIS system to ensure high data integrity and runs complex reports, graphs, charts.
Provides complex front-line HR support and information to HR, managers and employees .
Administers and communicates HR programs, benefits or services.
Compiles and prepares complex reports, presentations, and/or personnel statistics.
Identifies and implements HRIS transaction process improvements
Education:

Typically, HS diploma or equivalent required. 1-2 years of vocation/technical training or an Associate's degree may be required.
Knowledge and Experience:

Demonstrates thorough/advanced knowledge of a specialty area and of tasks and responsibilities.
Typically, 5-8 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above.
Direction of Others

May provide general guidance to others and train lower level employees.

Key Working Relationships:

Frequent inter-organizational and external contacts.

Job ID: 120936

Organization: Human Resources

Company: Siemens S.A.

Experience Level: Mid-level Professional

Job Type: Full-time

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