SSME CS Manager Hub & Operations Education Services Asia Pacific

Job Description

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Mission/Position Headline:
Support the organization in Asia Pacific region in developing and growing EDU Business and Education Services for both customers and employees. Create transparency, ensure effective operations, manage and develop the facilities, provide infrastructure and tools.

Responsibility:
1.Manage training facilities of HUB Asia Pacific and ensure safe, smooth, and
uninterrupted continuous operations and support for running trainings

2.Drive facility development across the region to ensure sufficient capacity and cost-effective operation both for HUB and Spoke training centers 

3.Strategically plan development of training locations across Asia Pacific regions to
meet all users demands

4.Ensure compliance and full transparency of operations in HUB and Spoke training
centers and onsite activities

5.Responsible for look and feel of HUB and Spoke facilities

6.Apply digitalization strategy and expand into new training technologies

7.Schedule, manage, support and document all training delivery by CS EDU AP
organization

8.Manage constructions and extensions of HUB

Dimension of Function/Volume:
1.Customer and Employee education

2.Clinical and Technical education

3.All Business Areas

4.Manage Customer trainings, Employee education for appr. 700 Apps and 1900 CSEs with appr. 26 000 participant days, and events by EDU AP organization

5.Directly manage appr. 8 specialists across several locations in Asia Pacific

Education and Experience:
1.Professional experience in operational management, facility management and in product- and service business is essential.
 
2.Leadership experience > 3 years is required. The job requires a high degree of influencing, convincing and change management. This includes leadership of direct reports and guiding / motivating non-direct reports within a matrix organization for managers and employees located in various locations within the region.
 
3.Since this job includes diverse countries and people with all different kind of cultural and regional background, experience of working with different cultures and working in multi-cultural teams is very important.
 
4.Solid understanding of service processes and their relations to other logistics and financial processes and ability to drive the service business based on the supporting processes.

5.A master degree is benefictial.

Our global team:
Siemens Healthineers is a leading global medical technology company. 50,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture:
Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
 

Job ID: 121216

Organization: Siemens Healthineers

Company: Siemens Shanghai Medical Equipment Ltd.

Experience Level: Experienced Professional

Job Type: Full-time

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