Technical Support Engineer

Job Description

Technical Support Engineer

Information Technology

The successful candidate will take the responsibility to deliver high quality services, solutions and support to users. The primary responsibilities include:


  • Provide technical support to end users

  • Perform Windows client and software installation and troubleshooting

  • Perform user account management activities and documentation

  • Support internal workflow application

  • Liaise with local vendors and regional IT support team

  • Assist the rollout of IT projects



  • Degree/Higher Diploma in Information Technology or related discipline

  • Minimum 3 years of experience in application and helpdesk support

  • Experience in MS Windows 10 and Office365

  • Knowledge of network infrastructure and Information Security

  • MCSE/MCSA, ITIL is an added advantage

  • Customer-focused attitude, responsible, good team player and dedicated to problem resolution

  • Proficiency in both English and Chinese


Job ID: 122033

Organization: China

Company: Siemens Limited

Experience Level: Early Professional

Job Type: Full-time

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