Healthcare Solution Consultant and Product Specialist

Job Description

Do you want to contribute to the future of healthcare? As Siemens Healthineers values those who dedicate their energy and passion to this cause, our company’s name is dedicated to our employees. It’s their pioneering spirit, blended with our long history of engineering in the ever evolving healthcare industry that truly makes us unique as an employer.


We offer you a flexible and dynamic environment and the space to stretch beyond your comfort zone in order to grow both personally and professionally. Sound interesting?


Then come in and join us  as Healthcare Solution Consultant & Product Specialist to provide recommendation for potential and existing customers in regards to the best automation configuration for laboratory and involve in workflow improvements of the suggested proposal to close deals.


Your mission and responsibilities:

  • You will responsible for Development of LEAN Concepts and presentations concerning Lab-Organization and Process
  • You will demonstrate Lean Healthcare leadership by coaching customer on transition them to Lean
  • You will conduct health check for existing Automation accounts, at least once per year for customer retention purpose
  • You will prepare and present simulation report to customers and explain benefits of proposed configuration  
  • You will develop LEAN team in existing automation customer by coaching the customer on implementing LEAN concepts
  • You will coordinate all automation project, including advising ordering of correct components, working with country Customer Service (CS) Diagnostic (DX) Manager for assigning project leader, engaging second level support, and ensuring smooth implementation of automation solution
  • You will conduct follow-up workflow optimization, work with local CS team for the implementation and present to customers on improvements made since implementation of automation solution
  • You will be responsible for marketing management of the assigned product portfolio throughout the product lifecycle -from new product launch to end of life management
  • You will provide support, guidance and product training to internal sales and business partners
  • You will be responsible for Clinical Chemistry and Immunoassay Marketing for Malaysia within CAI Business Unit , by managing marketing related business efforts for instruments, reagents, consumables and service products in order to support country strategy and increased market penetration and improve customer satisfaction


To find out more about the specific business, have a look at https://www.siemens-healthineers.com/laboratory-diagnostics


Your qualifications and experiences:

  • You possess a Bachelor degree in Biomedical Science or equivalent is A MUST
  • You possess at least 3 years experiences in the diagnostic laboratory, preferably with Automation experiences



Your personality and skills:

  • You possess strong ability to use analytics  to communicate  meaningful data in executive summaries
  • You possess in depth knowledge of laboratory diagnostic equipment and disease state management is preferable
  • You able to deal with complex projects
  • You possess a good presentation skills  and be able to take a lead role in customer discussion and project management
  • You have a well developed personal professional communication skills to effectively interact with customers, regional marketing, global marketing , sales and senior managers within Healthineers
  • You have experience in interacting with international and local management and team members along with marketing personnel, distributors and customers
  • You are proficient in English both written and spoken


Being part of our team:


Siemens Healthineers is a leading global medical technology company. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.


Your cultural fit:


Our unique team spirit arises from embracing different perspectives, open debate, and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we want you to seek, implement and celebrate your best ideas.


Job ID: 122288

Organization: Siemens Healthineers

Company: Siemens Healthcare Sdn. Bhd.

Experience Level: Experienced Professional

Job Type: Full-time

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