Field Service Representative (Edmonton, AB)

Job Description

Technology driven, problem solvers 

Customers around the world trust in our products.  Our service technicians and engineers significantly contribute to that.  You are the first on the scene to solve any technical problem. You are a trusted adviser, team player, and make things possible.  “Unsolvable” is a foreign term, and you go the distance.   Your focus on the customers’ needs makes you an invaluable partner.  When you join our team, the possibilities are endless. 

Siemens Canada Limited Business address: 1577 North Service Road, Oakville, ON L6H 0H6

Location of work: 9330 45th Ave NW., Edmonton, Alberta, Canada, T6E 6S1 and required to work across Canada to service various clients
Terms of employment: Permanent, Full time
Wage/Salary: Range $95000-105000. Eligible for incremental increases
Hours of work per week: 40 hrs
Benefits: Medical, Dental & Prescription drug benefits, Life Insurance, Disability Coverage, Retirement programs
Language of work: must be fluent in English (written and spoken)
Contact information: talentacquisition.ca@siemens.com

Responsibilities:

  • Responsible for providing technical advice and assistance to clients during installation, overhaul and commissioning of Siemens OEM and non-OEM rotating equipment and auxiliaries
  • Act as liaison between the client, factories and engineering
  • Ensure confidentiality of Dresser-Rand proprietary information
  • Assist clients with new installation, commissioning and start up procedures
  • Maintain effective communication with the client
  • Assist Project Manager in providing the client with job progress and costs as required
  • Work with Project Manager and client in arranging repairs at the Service Centers and outside service sites
  • Maintain comprehensive Customer Activity Reports for client daily inspection
  • Provide Action Requests for Field Service Managers and manufacturing plant field engineering groups
  • Develop equipment installation, maintenance and overhaul schedules with client’s inputs
  • Promote safety, attend Safety Meetings as required by client and Project Management
  • As required, attend post job meetings with client, Sales and Project Management
  • Keep work area and equipment in a safe, clean and orderly condition
  • Perform duties and operate equipment in a safe and satisfactory manner
  • Complete all the required safety training
  • Conduct daily JSEAs and report any safety concerns observed
Qualifications:

  • Large rotating equipment experience is a must, including experience working with a broad range of OEM brands/frames of steam turbines, 
  • Experience working with various models of Governor systems
  • Experience working with various models of Blowers 
  • Skilled in Microsoft Word, Excel, Project and Outlook
  • Willingness to travel 80% of time
  • Ability to routinely lift at least 25 pounds for up to 8 hours; ability to lift up to 50 pounds periodically
  • Willingness and ability to work overtime and/or irregular hours
  • Willingness and ability to work in remote locations across Canada 

About us.

We share our ideas and champion the people behind them.

For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability.  Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure, Gas & Power, and Digital Industries.  We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us.  Ingenuity drives us and what we create together in yours. 

Making a difference together we raised $565,000 towards charitable contributions, support over 50 non-profit organizations and planted 1,850 trees in our local communities.    Siemens Canada generates $2.2B in sales with 4,800 employees.   Join our team of approximately 377,000 talented professionals in more than 200 countries/regions and help us tackle the most exciting challenges to build a successful future together.  So, what are you waiting for?  Take your next career step with us.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at
www.siemens.ca.



Job ID: 179385

Organization: Gas and Power

Company: Siemens Canada Limited

Experience Level: Experienced Professional

Job Type: Full-time



Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at www.siemens.ca.


Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour ce poste.

En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Code de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.

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