Field Service Representative

Job Description

Field Service Representative Level II specializing in servicing Laboratory Diagnostics instruments needed in Greater Montreal Area.

Position Overview:

The Field Service Representative is a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens imaging equipment at customer sites. Our FSR's represent the "Face of Siemens" to the customer.

 

The Field Service Representative reports to the Regional Service Manager at Siemens Healthcare Canada.

 

Responsibilities: 

Our Field Service Representative will perform service, preventative maintenance and modifications on Laboratory Diagnostics instruments at customer sites with minimal supervision. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

 

Required Knowledge/Skills, Education, and Experience:

• Minimum Technical Degree or Equivalent Experience

• Experience in testing, repairing and maintaining capital medical equipment

• Strong electronics and computer background needed

• Previous experience with the following required:  Laboratory Diagnostics instruments

• 4-5 years of field service experience is an asset

• Willing to work different shifts as business needs dictate, including willingness to work overtime as required

• Strong customer service and communication skills

• Must be proficient in the use of tools and service test equipment

• Valid driver's license and good driving record required

• Bilingual (French and English) speaking and writing

• Must be able to work both individually and in an established team setting

• Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification

 

Preferred Knowledge/Skills, Education, and experience:

• Technical Associates degree or equivalent experience


Job ID: 183748

Organization: Siemens Healthineers

Company: Siemens Healthcare Limited

Experience Level: Experienced Professional

Job Type: Full-time



Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at www.siemens.ca.


Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour ce poste.

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