Together we are driving the world forward. We electrify, automate and digitalize: Our employees make real what matters.
Siemens Smart Infrastructure (SI) is shaping the market for intelligent, adaptive infrastructure for today and the future. It addresses the pressing challenges of urbanization and climate change by connecting energy systems, buildings and industries.
Our cloud-based management platform Navigator helps maximize building performance.
Our goal is to deliver and support highly responsive, scalable and secure solutions using state-of-the-art technologies. Main area is within Siemens Energy Management, HVAC (Heating, Ventilation and Air Condition) or Fire Safety and Security solutions for large smart buildings.
Task and competences:
Installs, updates, tunes and diagnoses cloud-based management platform Navigator
Implements customer specific functional setup of data driven cloud services according to commercial contract
Customer application setup (implementation and configuration) with related information
Provides Best Practice for the use of applications
Works closely with applications development teams.
Good knowledge of global customer accounts and their specific needs
Creates and maintains documentation (e.g. configuration, operational) and trains others as needed.
Acting as the escalation point for issues arising from Customer or 1st line support and/or other functional areas within the company.
2+ years of experience with remote guiding and technical supporting
Technical overview in IT systems
Job ID: 185486
Organization: Internet of Things
Company: Siemens s.r.o.
Experience Level: Experienced Professional
Job Type: Full-time