Technical Account Manager - Energy and Building Systems
Siemens Government Technologies (SGT) is in search of a self-driven individual to complement our growing Account Management team. We are seeking a qualified candidate for a permanent position to develop new business with existing clients and seek new sales opportunities. The ideal candidate will be a team-oriented individual who can create long-term, trusting relationships with our customers.
- Develop a trusted advisor relationship with customers while serving as the primary point of coordination for Siemens organizations pursuing entry into Government accounts.
- Ensure a coherent, integrated Siemens message to customers while promoting the full breadth and depth of Siemens’ services and solutions that can support the customer’s mission.
- Provide senior customers an avenue to communicate satisfaction/dissatisfaction with Siemens performance. Host senior customer visits and arrange visits for Siemens leadership to customer sites.
- Conduct customer assessments on contract/task performance and provide feedback to Siemens organizations.
- Working with project execution, facilitate the resolution of any conflicting internal or customer-based issues and attend customer quarterly program reviews.
- Identify, qualify, and support the capture and closure of business opportunities and work with designated capture or proposal teams to shape such opportunities.
- Architect solutions with partners and internal stakeholders to meet customer needs and support the preparation of associated opportunity gate reviews.
- Support overall proposal development efforts to include preparing draft Statements of Work, reviewing/editing proposal responses, participation on “color” and review teams, and providing support across functional lines.
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) and prepare reports on account status and measure key performance indicators (KPIs).
- Create, distribute, and update a Strategic Account Plan that shapes and supports corporate strategic and annual planning efforts of a customer’s direction, trends and strategic opportunities in the five year time frame.
- Develop and track a strategic Call Plan which includes regular, periodic meetings with strategically relevant customer contacts.
- Communicate customer account information horizontally across Siemens to aid in their business development and program execution.
- Bachelor’s Degree in Engineering, Technology or other related field or equivalent work experience.
- Ability to obtain a U.S. Government issued security clearance.
- Experience providing customer solutions through U.S. Government ID/IQ or Multiple Award Type Contract vehicles.
- Excellent written and verbal communications with the ability to present complex issues to multi-level audiences of company and government executives.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Ability to effectively communicate progress, status and issues to internal and external customers.
- Experience developing project financials and bid packages.
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role.
- Knowledge of U.S. commercial and Government standards, regulations and codes will be beneficial (e.g., DoD Unified Facility Criteria, OSHA, NFPA, ASHRAE, NIST, DoDi, RMF, NERC CIP Cyber security, etc.).
- Ability and willingness to travel, both domestic and international, between 50-75%.
- 8 – 10 years of experience in a corporate or government setting.
- Experience with US Federal Government projects, contracts, policies and procedures.
- Experience in marketing, pricing and managing energy, building control, fire alarm, electronic security, and electrical services projects through U.S. Government ID/IQ or Multiple Award Type Contract vehicles.
- Current possession of a U.S. Government issued security clearance.
- Proficient in MS Office suite applications, SalesForce, and web or cloud based software applications such as SharePoint.
- Candidates with ability to work from remote location within the United States will be considered.
Job ID: 187723
Organization: United States
Company: Siemens Government Technologies, Inc.
Experience Level: Mid-level Professional
Job Type: Full-time
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