Siemens Logistics LLC has an opening at the DFW location for a SR Sales Application Engineer supporting our Customer Service business segment. The successful candidate is a technical expert, who will be responsible for fostering growth of commercial mail sort maintenance services and providing front-end technical sales support for the commercial mail sort channel.
The following responsibilities and
skills describe the requirements for this position:
Help acquire and assist customers with the transition from competitive equipment/software and processes to Siemens equipment/software and processes.
Develop long-term relationships with clients, through managing and interpreting their requirements and needs.
Visit customers as needed to provide service and obtain feedback on products, services and enhancements requested to help grow their businesses.
Identify software problems and enhancements needed. Report back to engineering to define requirements and resolve issues.
Provide technical presentations demonstrating how Siemens products and services meets customer's needs.
Provide technical support as required.
Support marketing activities by attending trade shows, conferences and other marketing events
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations.
Early involvement with target customers to influence their specifications and drive the acceptance of Siemens services.
Assist with technical business development activities involving such matters as budgetary proposal development, pricing strategy, risk assessment, and technical sales strategies.
Participate in account planning activities with Siemens Sales and Business Development Managers to ensure the best technical solution strategies for growth are established and implemented through value proposition development.
Establish and maintain close ties with customers to become a Siemens technical advisor.
Evaluate customer needs and develop cost-effective technical applications to achieve customer adoption of Siemens products, solutions and systems.
Execute business segment strategies to achieve growth/profitability objectives and increase customer satisfaction.
Provide technical guidance and training to customers and develop associated recommendations for ongoing business growth.
The candidate shall have:
BS in Mechanical, Electrical or Industrial Engineering or equivalent experience.
Typically 5 – 8 years of experience in the design and configuration of service systems as well direct working knowledge in implementing these solutions.
Strong technical knowledge of Material Handling equipment and processes.
Strong communication skills
Motivated and creative in the development of solutions for unique customer opportunities.
Qualified Applicants must be legally authorized for employment in the Unites States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Job ID: 188548
Organization: Portfolio Companies
Company: Siemens Logistics LLC
Experience Level: Mid-level Professional
Job Type: Full-time
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