As a Field Service Engineer, you are the first on the scene to solve any technical problem. You are a competent advisor, team player, and make things possible. “Unsolvable” is a foreign term, and you don’t do “unfair.” Your focus on the customers’ needs makes you an invaluable partner.
In this hand-on role, you will be responsible for installation support, initial testing, commissioning, operation, maintenance, repair, troubleshooting, customer training, mentoring and training of colleague’s, and modification of customer equipment and systems.
• Conducts on-site technical and operational support in the design, development, installation and maintenance of equipment and systems of a very complex nature.
• Performs, startup and commissioning, upgrades, preventative maintenance, training and emergency break fix.
• Leads the most complex equipment installation, trial runs, investigative tests, repairs and overhauls. Leads the most complex product and service training
• Performs the most complex and technically demanding work within technical or paraprofessional area. Preempts potential problems and provides effective solutions in reaction to application of concepts, techniques, knowledge, or processes. Independently seeks solutions complex and unusual problems before contacting others.
• Be able to train and
• Generates and submits reports covering all job activity. Guides the maintenance of very complex tools, test equipment, calibration items, etc.
• Guides the review of very complex task plans, drawings, and installation schematics and provides continual guidance throughout task duration.
• Assume customer responsibilities, special tasks, and other duties assigned by the Project Manager.
Responsible for ensuring
that working conditions are safe at all times.
• Will communicate with Siemens business units and customers to determine requirements and provide support and information to our customers.
• Required to travel frequently to both US based and International customer sites to investigate customer problems.
• Will conduct failure investigations and monitor customer complaints and concerns to ensure the customer receives a satisfactory solution.
• Have flexibility to work overtime based on workload and have the ability to work both independently and within a team environment with the ability to lead the team.
Required Knowledge/Skills, Education, and Experience:
• Bachelor’s Degree in engineering
• 6-8 years of experience as a Field Service Engineer
• 8-10 years of experience with Sinamics Medium Voltage Drives
• Successfully demonstrates extensive knowledge in Sinamics Variable Frequency Drives (VFD): SM150, SL150, GM150, GL150, S120, S150, S210, G120, G130, G150, G180
• Must be able to travel up to 75%
• You must possess
key skills such as budgeting, conflict resolution, negotiating, influencing,
quality centered, action orientation, flexibility and team leadership
• You should be able to feel comfortable providing field service engineering and administrative recommendations in customer meetings and job site reviews
Job ID: 190707
Organization: Portfolio Companies
Company: Siemens Industry, Inc.
Experience Level: Experienced Professional
Job Type: Full-time
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.
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