Junior Application Support Engineer (L2) with German

Job Description

Siemens Digital Industries Software, a business unit of Siemens, is a global leader in software, systems and services for Industry 4.0. With our range of high-performance industrial software, we help manufacturing companies increase the flexibility and efficiency of their manufacturing processes and bring new products to market faster.

Global Delivery Network (GDN) is the organization within Siemens Industry Software responsible for global delivery of Product Lifecycle Management (PLM) and Manufacturing Operations Management (MOM) services. As a result of a rapid growth and business needs GDN decided to extend its current delivery network (USA, India & Malesia) with Europe dedicated Nearshore Center in Poland

We are looking for professionals who would like to join our Application Support practice within our Delivery Center in Wroclaw and develop their career in software products for Industry 4.0.


What are my responsibilities?

·       Provide L2 support of quality & production management systems to the premium German car manufactures.

·       Solve issues of users from around the World (Germany, UK, USA, Mexico, China).

·       Work on tickets/issues following the ITIL processes for Incident, Problem and Change management.

·       Monitoring system performance and troubleshooting.

·       Coordinate the changes, upgrades, patches & releases

·       Problem simulation, root cause analysis & technical improvements.

·       Contribute to the Industry Revolution 4.0

What do I need to qualify for this job?

·       Both English and German at least on B1 level is a must.

·       Experience in one of the below areas:

o   Unix/Linux command line

o   Databases (Oracle / MS SQL)

o   Manufacturing background or experience-nice to have

·       University degree in engineering

·       Team player and good communication skills.

What we offer?

·       Competitive salary and benefits (Lunch Subvention, Holiday Allowance, Medical Care, Sport Card, Life Insurance).

·       Extra 6 days of paid vacation.

·       German language classes.

·       Comprehensive onboarding programme including SQL training.

·       Work in an international and intercultural team.

·       Advantages of big corporation (Siemens) and medium size office (~50 employees in Wroclaw)

·       Interesting career path within Siemens Digital Industries Software.

·       Support with relocation (candidate outside of Wroclaw).

·       Access to the latest Industry 4.0 technologies and global experts for consultancy.

·      

Additional Materials:

Siemens Digital Industries Software Homepage

https://www.sw.siemens.com/

Siemens Digital Enterprise videos

https://www.youtube.com/watch?v=Rf22WdJTxdw

Siemens PLM & MOM videos

https://www.youtube.com/channel/UCYR5Kgzn6suihs56iJ8_vfw

IBS QMS video

https://www.youtube.com/watch?v=YxfPTmJCp7U



Job ID: 191268

Organization: Digital Industries

Company: Siemens Industry Software Sp. z o.o.

Experience Level: Early Professional

Job Type: Full-time

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