Process Associate - HR Services (Employee Relations)
Ask HR team in India acts a face of HR to the Siemens employee, candidate joining Siemens and employees retired from Siemens through call, email and chatbot. Team is the interface between the HR operations and the other HR expert team. Ask HR team response to all the enquiries from the employee’s and place the order to the back-office team for the inputs received from the other HR expert team. Ask HR team is also into lot of improvements like getting into digitalization, automation in a fast, continuously changing environment without any compromises in turnaround time and quality.
Change the future with us
- You will manage employee queries on call & email
- You have experience in tolls designed for handling emails via case or order system and IVR tool
- You will sort and prioritize daily requests to process and deliver within the SLA
- You will work with Team Lead to drive improvement initiatives within the team
- You have good understanding of employee Life cycle events
We don’t need superheroes, just super minds
- You are a graduate with 1-3 years of experience in employee relations (handling queries though chatbot, emails and calls) with strong employee Life cycle events experience.
- You are highly energetic and” Go-getter” with strong experience in MS Office (Advanced Excel, PowerPoint and Word Skills)
- You are a great team player with Excellent verbal and written communication skills
Make your mark in our exciting world at Siemens
This role is based in Bangalore. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the craft of things to come.
We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.
Find out more about Siemens careers at: www.siemens.com/careers
Job ID: 191368
Organization: Global Business Services
Company: Siemens Technology and Services Private Limited
Experience Level: Experienced Professional
Job Type: Full-time