Field Service Representative

Job Description

The world is looking for answers that last. And they start here.

For the last 100 years, Siemens has been here in Canada, providing great employment opportunities to highly-motivated people. It’s our tradition to promote excellent work, develop talent, and recognize success.

Siemens is proud to be one of the Top 50 Most Engaged Workplaces in Canada, and one of Canada’s Greenest Employers.

Our 5,000 employees in Canada develop and manufacture products, design and install complex systems and projects, and tailor a wide range of solutions for individual requirements. We stand for technical achievement, innovation, quality, and reliability.

We have an exciting opportunity within Siemens Healthineers and are actively recruiting for a Field Service Representative working with our hospital laboratory diagnostic equipment to be based out of our Richmond BC location. Reporting to the Regional Service Manager, this role will execute all service activities assigned in an adequate and appropriate manner. This will also include all service incidents, installation, preventative maintenance and system modification on demand. The successful candidate will be a self-starter with very strong technical and customer service skills. The physical territory is beautiful British Columbia along with one location in the Yukon!

Responsibilities:

  • Service, maintenance, installation and commissioning of laboratory diagnostic equipment
  • Prompt follow up and follow through to customer resolution 
  • Display a high level of critical thinking to bring successful resolution to complex problems
  • Control and completion of electronic documentation 
  • Guide the maintenance of tools, test equipment and calibration material
  • Planning and scheduling of service and maintenance duties
  • Interfacing with customers to provide quality service and support

Qualifications:

  • Biomedical Electronics or Electronics Technologist or equivalent diploma
  • Field service experience is an asset
  • Solid computer skills
  • Customer service experience
  • Valid driver’s license



Job ID: 192245

Organization: Siemens Healthineers

Company: Siemens Healthcare Limited

Experience Level: Experienced Professional

Job Type: Full-time



Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at www.siemens.ca.


Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour ce poste.

En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Code de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.

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