Fire / Security Technician II - Service

Job Description

Position Overview

Performs technical service to customer s Fire Life Safety systems to ensure that they are maintained in accordance with NFPA standards and local AHJ requirements.

Provides technical support and executes the software programming and implementation of fire alarm and security moves, adds and changes (MAC) projects.

Provides on-site coordination for electrical installation of fire alarm and security components. Responsible for the coordination of final fire inspections and functional performance testing with the AHJ and/or commissioning of security systems.


·         Provides technical customer service regarding Fire Safety systems including technical support during the installation and commissioning of new or expanded systems

·         Coordinates with contractors in the process of installation of systems sold by a branch office. Performs system commissioning on systems including loading software programs and implementing modifications as necessary.

·         Responds to and carries out to completion any troubleshooting to assigned customer systems during the installation phase of the system. Ensures company-owned test equipment and installation equipment is in proper working order.

·         Returns equipment in need of repair or calibration to the office in a timely manner. Makes recommendations regarding systems during installations.

·         Reports daily on activities completed, deferred, or requiring further action or material.

·         Independently or as part of a team, completes the regularly scheduled test and inspections of commercial fire alarm systems.

·         Conducts testing for complex fire alarm inspections requiring multiple field personnel.

·         Identifies and reports all system discrepancies found during inspections, identifying code and non-conformance issues as well as system upgrade opportunities, and assists in field pricing of repairs.

·         Documents all service activities and enters time worked daily through mobile reporting tool.

·         Ensures company-owned test equipment and installation equipment is in proper working order.

·         Returns equipment in need of repair or calibration to the office in a timely manner.

·         Responsible for performing fire alarm discrepancy repairs for items identified during test and inspections.

·         Also responsible for responding to emergency service call for the troubleshooting and repair for assigned customers fire alarm and security systems.

·         Participates in On-Call rotation to provide 24/7 coverage for emergency service to our customers.

·         Acts as a mentor for junior personnel providing on-the-job training for test and inspection services, troubleshooting and repairs and implementation of MAC projects.

Required Knowledge/Skills, Education and Experience:


Job ID: 192824

Organization: Smart Infrastructure

Company: Siemens Industry, Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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