Sr. Service Specialist - Automation - Hartford, CT

Job Description

Siemens Smart Infrastructure is currently searching for an experienced HVAC Senior Field Service Technician (Sr. Service Specialist) to support our Building Automation Service Group in Connecticut & Western Mass.  The HVAC Senior Field Service Technician (Sr. Service Specialist) is responsible for completing HVAC service repairs, replacements, upgrades, adjustments and calibration on building automation systems and components following issued tasking, maintenance, troubleshooting and installation instructions.

 

Additional Responsibilities include:

• Executes technical support program tasks as scheduled.

• Performs technician preventative maintenance and diagnostics on HVAC automation systems and components as outlined in the technical support program.

• HVAC Technician responds to emergency service calls as directed during the day and after hours.

• Tests and verifies system readings ensuring an optimal system operation.

• Identifies additional chargeable opportunities (T&M Work) including system upgrades and service contact expansion.

• Performs system checkout and assists in automation systems startups for service installed jobs.

• May coordinate electrical installation with electrical contractors at job site as required.

• Completes and submits written technician service orders and reports covering all aspects of each assignment and activity.

• Completes and submits timesheets and other necessary information daily / weekly.

• If improper operation is due to another system or component, discusses problem with customer and/or office and advises of the best course of action.

• Works with other branch, company or external service providers / vendors to arrange service and to resolve problems.

• Participates in job site final walk through and / or final completion for construction to service turnover on assigned jobs.

• Conducts training for customers on site or at the branch.

• Provides technical support, coaching, and direction to end users and field labor when applicable

 

Qualifications include:

• Associate's Degree in Electronics or other related field preferred, although candidates with a combination of directly related experience and education (HS Diploma or GED Equivalent a minimum requirement) will also be considered.

• 8+ years HVAC engineer/service technician experience is desired.

• Knowledge of automation systems controls, HVAC, electrical concepts, and building operations preferred.

• Skilled in programming, job start-up, checkout, and troubleshooting.

• Proficient in Microsoft Office: Word, Excel and Outlook.

• Excellent verbal and written communication and customer relation skills.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

 

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Job ID: 194400

Organization: Smart Infrastructure

Company: Siemens Industry, Inc.

Experience Level: Experienced Professional

Job Type: Full-time



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Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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