Customer Service Engineer

Job Description

Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries.

Every day we push the boundaries of what is possible like developing state-of-the-art high-speed trains and intelligent robots. Therefore we need Ambassadors for new ideas, hardworking storytellers, and passionate captivators in marketing and sales who make our customer relationships strong. We’ll open up endless possibilities for you to do just that; make the important things a reality!

What you would be doing ?

Study the machine and / or plant process, and understand the customer requirements/pain points/ process gaps.

Selection and preparation of list of materials (Siemens modules and bought out items) based on the requirements.

Technical knowledge for selection of :- Protocol Gateway selection, Software Gateway Selection, Sensor selection, PLC Program development and standardization.

Onsite commissioning PLC program, and supervision of site activities

Develop and implement applications and execute Proof of Concept at customer sites.

Coordination with regional service teams for site activities.

Manage the project coordination and conduct review meetings with customers, and bought out suppliers.

Technical support to regional colleagues for project execution.

Coordination with HQ colleagues for technical assistance / support while developing application/solution.

Required Knowledge and Skills

Strong technical knowledge of Automation products, and PLC programming. Knowledge of Siemens Automation products, as mentioned below, will be an added advantage.

Knowledge on Siemens Step 7 , TIA portal, WinCC software

PLC knowledge- S7200,S71200,S7 300, S7 400 , HMI (Classic and Comfort)

Networking with Scalance as well as Profibus.

Scripting knowledge in VBS and C (WinCC) and reporting system

Windows OS and Microsoft Office knowledge.

Other requirements

Good communication and analytic skills required.

Strong ownership, and collaborative skills required.

The job requires travel across India.

Experience - 4 to 7 Years of Experience preferred.

Qualification : B.E from recognized and reputed University of India. B.E Electronics / Instrumentation preferred.

We would be happy to welcome you to our Siemens Family, please feel free to apply on the website. If shortlisted, we will be calling you for next steps soon.

You will be performing this from Kalwa - Mumbai location, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow

Organization: Digital Industries

Company: Siemens Limited

Experience Level: Experienced Professional

Job Type: Full-time

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