Field Service Technician - Site Installation Commercial Electronic Security Systems - Beltsville, MD
Business Unit: Field Operations
Requisition Number: 217967
Primary Location: United States-Maryland-Beltsville
Assignment Category: Full-time regular
Experience Level: Entry level
Education Required Level: Associate's Degree / College Diploma
Travel Required: No
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.
The Siemens Building Technologies Division is the world market leader for safe, energy efficient and environmentally friendly buildings and infrastructure. As a technology partner, consultant, service provider, system integrator and product supplier, Building Technologies offers fire protection, security, building automation, heating, ventilation and air conditioning (HVAC) and energy management products and services.
For more information, please visit: http://www.siemens.com/businesses/us/en/building-technologies.htm
Provides technical service to customer IP based Security systems including technical support during the installation and commissioning of new or expanded systems.
Coordinates with contractors in the process of installation of systems sold by a branch office. Performs system commissioning on systems including loading software programs and implementing modifications as necessary. Conducts testing and inspects systems under maintenance agreements. Responds and carries out to completion any troubleshooting and repairs to assigned customer systems. Ensures company-owned test equipment and installation equipment is in proper working order. Returns equipment in need of repair or calibration to the office in a timely manner. Identifies code issues and non-conformance issues. Makes recommendations regarding both systems installations and service contract facilities. Reports daily on activities completed, deferred, requiring further action or material. Participates in On-Call assignments/ schedules as required. Acts as a mentor and provides on-the-job training to lower level Field Service Technicians as assigned. Coordinates with contractors in the process of installation of systems sold by a branch office. Performs system commissioning on systems including loading software programs and implementing modifications as necessary. Conducts testing and inspects systems under maintenance agreements. Responds and carries out to completion any troubleshooting and repairs to assigned customer systems Conducts on-going system operation training for end user customers.
Required Knowledge, Skills, Experience & Education:
A.S. degree in Electronics or related field, or equivalent experience in the installation and maintenance of low voltage electronic systems. 2-3 years in the installation and maintenance of Fire Safety products. Experience in Software House access control systems a plus. Experience in all levels of Access Control and CCTV systems. Strong customer service skills. Good verbal and written communications skills. Skilled in the PC applications and in the use of word processing and spreadsheet programs Ability to lift seventy-five (75) pounds unassisted.
• Individual must possess a valid Driver’s license in good standing
• Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan
• Qualified Applicants must be legally authorized for employment in the Unites States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.