Operations Manager - Fire Solutions
Business Unit: Field Operations
Requisition Number: 221175
Primary Location: United States-Florida-Winter Park
Assignment Category: Full-time regular
Experience Level: Senior level
Education Required Level: Associate's Degree / College Diploma
Travel Required: 25%
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This position is a first line management position in Operations. Directs the activities of sustained/consistent project portfolio between five to ten million (5-10M). Manages staff including Project Managers, and possibly Specialists and Engineers. Position may be assigned to a dedicated account and will be located on the account site/campus and perform Project Manager duties. Manages 8-12 direct reports.
Plan, organize, direct and control all system and/ or service operation activities to assure profitable growth. Advise management on local operations planning including resource hiring, development and allocation, financial forecasting, monitoring and issue resolution planning.
Manage revenue and gross margin to achieve monthly and annual business plans. Monitor project status and control job costs to maintain margins.
Direct and supervise the development of project plans and ensure plans are followed. Oversee supervision of all installation and retrofit work and personnel on assigned jobs. Ensure schedules are maintained and projects proceed in accordance with contract documents and customer expectations. Determine resource needs (e.g. staffing, tools) and provide any corresponding documentation.
Provide technical and operational support for the sales teams including proper pricing and scope of work definition for project opportunities. Communicate project information (e.g. equipment changes) to engineering, operations and sales employees as needed to minimize cost and delay throughout the estimating, bidding and operations phases of each project. Build and maintain an effective operations organization committed to customer and employee satisfaction and profitable growth.
Manage or advise on hiring, training and development, allocation and performance assessment of personnel within area of responsibility. Assist branch with training and development of operations personnel including training on use of financial reports.
Ensure the proper implementation of all company policies, procedures and productivity tools. Maintain current knowledge of regulatory laws, changes and requirements and ensure compliance. Advise and implement industry/field best practices to improve products, applications and services.
Represents Siemens in industry associations, professional organizations and affiliations and develops relationships with customer, contractors and community leaders
Required Knowledge, Skills, Experience, and Education:
Associates degree in Business Administration, or equivalent work experience.
8+ years experience in the installation and maintenance of Siemens building automation systems including at least two years of supervisory or management experience.
Strong understanding of financial reports and ability to implement cost controls. Excellent listening, oral and written communication skills.
Excellent organizational skills must be able to handle multiple tasks and duties effectively. Proficient in Microsoft Office: Word, Excel, Outlook and Project.
Individual must possess a valid Driver's license in good standing and must be at least 21 years of age in order to participate in the required Siemens vehicle plan.
Preferred Knowledge, Skills, Experience, and Education:
Bachelors degree in Engineering preferred.