Solutions Specialist II
Business Unit: Field Operations
Requisition Number: 222610
Primary Location: United States-North Carolina-Morrisville
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Technical Diploma
Travel Required: 30%
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Job Family Purpose:
Participates/Leads, in the implementation and/or
performs startup and commissioning for equipment that has been newly
installed. Assists with the routine performance of System Preparation,
startup and commissioning: provides assistance to the engineering
group to create and/or verify point database; understands job specific
programming via computer for various systems (controls, electronic
security systems (ESS), fire systems, mass notification); supports and performs the upload of point database, assists
with the modification of graphics in the Central Processing Unit (CPU). Network Technologies:
Participates/Leads with verification of point database and programming operations that they are
consistent with scope of work for the intended integration and
sequence; assists with back up data from data servers and/or with
creation of automated backup procedure; supports troubleshooting
and resolution of inconsistencies in the functions or sequence of
operations; contacts Original Equipment Manufacturer (OEM) for
technical support as/when needed. Assist/Leads the set up and
configuration of PC workstations and user interfaces. Supports/Leads the
confirmation of proper network performance.
Project Site Communication and Coordination: May provide support
to others with the scheduling of trade contractors to coordinate
startup services as needed.
Operational Testing, Verification and Acceptance: Runs routine
reports to review system operation. Technical issues will be reviewed
with manager and customer to decide best course of action.
Participates in final inspection and testing; supports the assurance of
customer acceptance; assists with training of customers on system
operations. Completes and submits routine written reports; provides
Plans and Control System Documents to engineering for as-built
Individual must possess a valid Driver's license in good standing
Individual must be at least 21 years of age in order to participate in
the required Siemens vehicle plan
Job Family Responsibilities:
Assists with routine equipment installation, trial runs and service
activity runs to ensure that it meets specifications. Provides
assistance with training customers to maintain and adjust routine
equipment. Performs routine maintenance on tools, test equipment,
etc. and completes required service or systems paperwork. Assists
with responding to routine service or systems calls.
Associates degree or 1-2 years of vocational technical training
preferred. HS diploma or equivalent required. Specialized skill
training/certification may be required.
Knowledge and Experience:
2-5 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and
Knowledge as presented above.
Skilled in programming, job start-up and checkout, and troubleshooting.
Proficient in Microsoft Office: Word and Excel.
Excellent verbal and written communication and customer relation skills
Qualified Applicants must be legally authorized for employment in the Unites States. Qualified Applicants will not require
employer sponsored work authorization now or in the future for employment in the United States.