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Technical Application Specialist (Charleston/Huntington WV)

Charleston, West Virginia
Customer Services

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English (US)

Job Description

Division: Siemens Healthineers
Business Unit: Laboratory Diagnostics
Requisition Number: 223860
Primary Location: United States-West Virginia-Charleston
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Bachelor's Degree
Travel Required: 50%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.

For more information, please visit:  http://www.usa.siemens.com/healthineers



Job Description:

Position Overview 


This position is open to qualified candidates based in the Charleston/Huntington, West Virginia areas.

The Technical Application Specialist (primarily Chemistry and Immunoassay products) will solve problems independently and within established policies and procedures. Their primary objective is “to do what it takes” to ensure customer satisfaction in the clinical laboratories. 

MEDICAL TECHNOLOGISTS ARE ENCOURAGED TO APPLY.

Responsibilities 

Responsible for timely system implementation, training and assay additions. The TAS is responsible for managing their customer base and growing the business for the territory. This position is responsible for the orchestration of implementation plans with customers for new instruments and assays. Facilitate training rotations and schedules within the lab to insure cross training for all operators on all shifts. Develop timeline for acquiring samples, implementing assays and start up strategies within defined guidelines. Present an Add Assay business strategy to the customer. Assist in facilitating the proper customer support for technical issues.

Required Knowledge/Skills, Education, and Experience
BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience. Certification may be required in some areas. Must have a clean driving record over last three years. 

Preferred Knowledge/Skills, Education, and Experience, Requirements include: 
BA/BS preferably in Medical Technology; thorough technical knowledge of medical technology; 7+ years of laboratory experience; prior field experience is preferred; strong communication and interpersonal skills to effectively handle customer problems and support the sales team’s efforts; ability to prioritize critical customers and handle the crisis customers first; computer literacy is mandatory (Word, Excel, Powerpoint, Outlook, etc.); strong presentation and selling skills; must be completely aligned with the corporate Vision, Values and Beliefs; job requires a large amount of driving within the region; must have a clean driving record over last three years.

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Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.