Siemens Careers

Business Analyst - Salesforce - PLM

Milford, Ohio
Information Technology

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English (US)

Job Description

Division: Digital Factory
Business Unit: Product Lifecycle Management-PLM
Requisition Number: 225215
Primary Location: United States-Ohio-Milford
Assignment Category: Full-time regular
Experience Level: Senior level
Education Required Level: Bachelor's Degree
Travel Required: 20%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

The Siemens Digital Factory Division offers a comprehensive portfolio of seamlessly integrated hardware, software and technology-based services in order to support manufacturing companies worldwide in enhancing the flexibility and efficiency of their manufacturing processes and reducing the time to market of their products.

For more information, please visit: 
http://www.siemens.com/businesses/us/en/digital-factory.htm



Job Description:

Siemens PLM Software is seeking a Business Analyst/Salesforce Admin

with experience in CRM. This role requires good interpersonal skills for

working with the Sales and Marketing Operations, IT Leadership and

application developers. Work with cross functional teams to analyze Sales

and Marketing processes. Responsible for developing a road map for short
and long term work, establish and communicate requirements, manage
prioritization and monitor the work in IT work streams. Provide
coordination, across multiple organizations and functions to meet these
objectives.

 

Responsibilities

• Catalog and help prioritize business requirements with the business
sponsors, analyze potential solutions, and translate requirements into
solid designs
• Analyze requirements for all Salesforce functionality and translate
requirements into user stories and development tasks
• Collaborate with CRM Dev manager, business operations and IT
leadership on the long term road map of Service Cloud and the support
organization
• Perform day to day Salesforce configuration at times of high workload

 

Required Knowledge/Skills, Education, and Experience

• Bachelor's degree in Information Technology or Computer Science or
equivalent experience
• 4+ years of experience as Business Analyst or equivalent experience
• Advanced knowledge of  Salesforce Sales Cloud, reporting and
operations metrics
• Experience in Marketing principals, Marketing Automation toolsets
• Experience capturing and managing business requirements for cross
functional teams
• Good skills and knowledge of servant leadership, facilitation,
situational awareness, conflict resolution, continual improvement,
empowerment, and increasing transparency

 

Preferred Knowledge/Skills, Education, and Experience

• Experience playing the Scrum Master role for at least one year for a
software development team that was diligently applying Scrum
principles, practices, and theory

• Knowledge of future Salesforce trends including Lightening, Einstein,
predictive analytics
• Experience doing system design flows and light conceptual mockups in
Salesforce

 

Qualified Applicants must be legally authorized for employment in the
United States. Qualified Applicants will not require employer sponsored
work authorization now or in the future for employment in the United
States.

 

#LI-DK1

 

 



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.