Siemens Careers

Client Service Data Administrator - iBase/Installed Base Database - Mount Prospect, IL

Mount Prospect, Illinois
Internal Services

English (US)

Job Description

Division: Building Technologies
Business Unit: Field Operations
Requisition Number: 225968
Primary Location: United States-Illinois-Mount Prospect
Assignment Category: Full-time regular
Experience Level: Entry level
Education Required Level: High School Diploma / (GED)
Travel Required: 10%

Division Description:

The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.

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Job Description:

Position Overview:
Our contributions sometimes aren’t very apparent – but our innovations have made history. The Siemens Building Technologies Division is searching for a dynamic Client Service Data Administrator to establish the foundation for our customer’s overall service, data and digital experience. Are you ready to make history with us?
Job Duties:
As a Client Service Data Administrator you will validate and enter data into the iBase (Installed Base database) of installed equipment and Service Portal.  Our Data Administrators work with Project Coordinators, Client Service Administrators and Client Service Managers on accurately setting up the iBase for maintenance planning. 
You will serve as a main point of contact for the iBase across all branches within the Region.  Along with ensuring the quality of data, you will utilize standard iBase tools and documented processes, verify, correct and populate, if necessary equipment data by functional / physical location in the iBase.  Monitoring and reporting on quality of iBase data and taking necessary corrective actions are also exciting responsibilities in this role.  You’ll be tasked at updating iBase as necessary (e.g. after firmware updates, migrations, extensions), participating in national Client Service Administrator – iBase Administrator community meetings / activities and ensuring customer data into the Service Portal to provide access to individual users.
So if you are ready to make your mark in history and with Siemens, submit your resume today!
Required Knowledge, Skills, Abilities, and Education:
  • High school diploma or GED
  • 1 - 2 years experience in field coordination, data administration or operations
  • Knowledgeable in business processes, standard practices, tools, and financial systems within branch Service operations. 
  • Strong accuracy and attention to detail for quality of data is needed. 
  • Excellent verbal and written communication skills, computer skills, financial skills and effective project management skills.  Strong problem solving ability.
  • Ability to read and understand service contract scope & proposal
    Preferred Knowledge, Skills, Abilities, and Education:
  • Technical school or Associate’s Degree preferred
  • Knowledge and experience in SAP or other maintenance & planning tools
  • Overall understanding of building management systems and products in automation, fire detection and security applications

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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