Siemens Careers

Technical Training Specialist 3

Cary, North Carolina
Customer Services

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English (US)

Job Description

Division: Siemens Healthineers
Business Unit: Services
Requisition Number: 227060
Primary Location: United States-North Carolina-Cary
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Associate's Degree / College Diploma
Travel Required: 10%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

 With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.

 For more information, please visit:  http://www.usa.siemens.com/healthineers


Job Description:


Position Overview

Conduct programs to train employees and customers in installation, safety, maintenance and service of MI-SPECT equipment by performing the following duties: Instructor lead and virtual classes. Demonstrates the ability to learn new ideas and create additional learning opportunities. May be called on to assist with the development team to create training content for the Distance Learning System and e-learning tools. Lectures class on safety, installation, calibration, maintenance, and service of medical equipment, following the course description, outline, handouts, and texts. Demonstrates procedures being taught, such as service and troubleshooting. Observe trainees in lab sessions and answers trainees' questions. Administers oral, written and practical exams. Write performance reports to evaluate trainees' performance. Participates in meetings, seminars, and training sessions within and outside of the United States to obtain information useful to training facility and integrates information into training program. Occasional travel to conduct technical training classes at customer sites and to perform service support in the

field.

Responsibilities

Conducts complex individual and group technical training courses and activities for employees and customers. Monitors

the effectiveness of course materials, reviews feedback, and modifies/revises course materials as instructed. Completes

the development of new course materials Maintains comprehensive knowledge on the application, installation, and

operation of all assigned products, tools and services. May identify, evaluate and obtain training programs and materials

from external vendors.

Required Knowledge/Skills, Education, and Experience

BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience.

Certification may be required in some areas.

 

Knowledge and Experience:

Demonstrates and applies a broad knowledge of field of specialization through successful completion of moderately

complex assignments. Successfully applies complex knowledge of fundamental concepts, practices, and procedures

of particular area of specialization. Demonstrates knowledge of organization's business practices and issues.

Typically 5-8 years of successful experience in related field and successful demonstration of Key Responsibilities and

Knowledge as presented above. Advanced degree MAY be substituted for experience, where applicable.

 

Direction of Others:

Provide general guidance or train support and/or professional staff.

Qualified Applicants must be legally authorized for employment in the Unites States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

 

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