Building TechnologiesBusiness Unit:
Field OperationsRequisition Number:
United States-New Jersey-Florham ParkAssignment Category:
Full-time regularExperience Level:
Mid levelEducation Required Level:
Associate's Degree / College DiplomaTravel Required:
Siemens is a global
technology powerhouse that has stood for engineering excellence, innovation,
quality, reliability and internationality for more than 165 years. As a global
technology company, Siemens is rigorously leveraging the advantages that this setup
provides. To tap business opportunities in both new and established markets,
the Company is organized in nine Divisions: Power and Gas, Wind Power and
Renewables, Energy Management, Building Technologies, Mobility, Digital
Factory, Process Industries and Drives, Healthineers and Financial Services.Job Description:
The Siemens Building Technologies Division is the
world market leader for safe, energy efficient and environmentally friendly
buildings and infrastructure. As a technology partner, consultant, service
provider, system integrator and product supplier, Building Technologies offers
fire protection, security, building automation, heating, ventilation and air
conditioning (HVAC) and energy management products and services.
For more information, please visit: http://www.siemens.com/businesses/us/en/building-technologies.htm
the operation of multiple installations, including creating and implementing
maintenance contracts and service agreements and ensures they are being met.
projects within the business, including project organization, definition,
planning, implementation and control.
operational activities on an ongoing daily basis, exercising tight cost control
and maximizing price realization.
customer feedback and takes action to ensure customer satisfaction.
with job cost re-estimates.
line supervisory position. Manages service account engineers and field
specialists. Manages multiple service project with a total revenue less than
the activities and performance of all service project management and service
technical support, expertise, leadership and accountability for service
projects, service agreements, and/or T&M work in assigned geographic area
organizes, directs and controls all service work and service project activities
for assigned projects and/or service accounts. Supervises employees to ensure
schedules are maintained and service work proceeds according to plans,
resulting from service agreement proposals, service project proposal and cost
estimates. Also ensures T&M work is completed in an effective and
profitable fashion. Supervises account engineering activities including service
project work, material ordering, shipping, service agreement labor plans,,
customer satisfaction and service accounts receivable.
and justifies manpower, staffing requirements, tools, and other appropriate
investments for effective and timely execution of assigned service work.
Utilizes the Service agreement low GM improvement process, service tools, and
assists in monthly forecasting.
proper job management and cost control by reviewing service financial
statements with engineers. Maintains and improves booked margins for service
and supervises the development of service agreement plans and the use of those
plans in the monitoring and control of progress in the execution of the work.
Reviews customer feedback and ensures service agreement retention and account
growth goals are achieved including adds, extras, upgrades, escalations, and timely
manpower schedules and loading to ensure contract completion and labor
leveling. Maintains timely communications and harmonious relationships between
solutions, service, and sales so that project completion and turnover to
service can be coordinated to customer disruptions, to maximize our
profitability and to insure a smooth transition to a service agreement.
and maintains an effective service operations organization committed to
customer and employee satisfaction and profitable growth. Manages or advises on
hiring, training and development, allocation and performance assessment of
personnel within area of responsibility. Provides the tools, training and
environment required to achieve employee success.
Qualified Applicants must be legally authorized for employment in
the Unites States. Qualified Applicants will not require employer sponsored
work authorization now or in the future for employment in the United
Knowledge/Skills, Education And Experience
two years of college or technical school resulting in an Associate's degree or
Years Experience in Engineering or Project Management
Years of Supervisory Experience
Employees Supervised: 8-17
may be required in some areas.
must possess a valid Driver’s license in good standing
must be at least 21 years of age in order to participate in the required
Siemens vehicle plan
Knowledge/Skills, Education And Experience