Siemens Careers

Service Technician - Fire & Security

Pelham, Alabama
Customer Services

English (US)

Job Description

Division: Building Technologies
Business Unit: Field Operations
Requisition Number: 227435
Primary Location: United States-Alabama-Pelham
Assignment Category: Full-time regular
Experience Level: Senior level
Education Required Level: High School Diploma / (GED)
Travel Required: 20%

Division Description:

The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.

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Job Description:

Job Description:

Reporting to the Service Operations Supervisor, this position provides technical service to customer Fire Safety systems including technical support during the installation and commissioning of new or expanded systems.   


·        Coordinates with contractors in the process of installation of systems sold by a branch office. 

·        Performs system commissioning on systems including loading software programs and implementing, modifications as necessary. Conducts testing and inspects systems under maintenance agreements.  Responds and carries out to completion any troubleshooting and repairs to assigned customer systems.  Identifies code issues and non-conformance issues. Makes recommendations regarding both systems, installations and service contract facilities.  Conducts on-going system operation training for end user customers.   

·        Ensures company-owned test equipment and installation equipment is in proper working order. Returns equipment in need of repair or calibration to the office in a timely manner. 

·        Reports daily on activities completed, deferred, requiring further action or material.  Participates in On-Call assignments/ schedules as required.   

·        Acts as a mentor and provides on-the-job training to lower level Field Service Technicians as assigned. 

·        Coordinates with contractors in the process of installation of systems sold by a branch office. 


Required Knowledge, Skills, Abilities, and Education:

·        A.S. degree in Electronics or related field, or equivalent experience in the installation and maintenance of low  voltage electronic systems. 

·        5+ years in the installation and maintenance of Fire Safety Products.   

·        NICET Certification (National Institute for Certification in Engineering Technology)  NICET II Minimum / NICET III Preferred

·        Strong customer service skills. Good verbal and written communications skills.  Skilled in the PC applications and in the use of word processing and spreadsheet programs.  Ability to lift seventy-five (75) pounds unassisted.

·        Individual must possess a valid Driver's license in good standing and must be at least 21 years of age in order to participate in the required Siemens vehicle plan


Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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