Siemens Careers

Shared Service Operations Leader

Orlando, Florida
Human Resources

English (US)

Job Description

Division: Human Resources
Business Unit: Human Resources
Requisition Number: 227971
Primary Location: United States-Florida-Orlando
Assignment Category: Full-time regular
Experience Level: Senior level
Education Required Level: Bachelor's Degree
Travel Required: 10%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationally for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthcare and Financial Services.
Our support functions are split into two organizations, Corporate Core and Corporate Services. These organizations provide essential services to better enable responsible and profitable growth.
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Job Description:

Position Overview
The North American HR Operations team is focused on providing both a positive employee (user) experience and quality service in our key portfolio areas – including the HR Call Center (AskHR), Data Management, Payroll and Talent Acquisition Services.  As we pursue this objective leveraging teams in different markets, retaining a close relationship with key country contacts, particularly within HR, is crucial to our success.
We have a challenging opportunity for high potential talent to lead our engagement with the US & Canada HR team.  In addition to engagement, this role will help lead new regional initiatives with our HR Operations Teams as well as our local integration strategy for Mergers, Acquisitions & Divestitures.
Key Responsibilities
Engage: Partner with stakeholders (HR community) through delivering proactive messaging/KPIs and supporting issue resolution in conjunction with operational teams.
Shared Service Strategy: Partner with global and regional teams to align operational roadmaps and leverage market leading Cloud technology.
Quality Orientation: Based on stakeholder feedback, partner with operational teams to support process adherence and service quality.
Process Analysis: Develop end-to-end understanding of business processes, identifying strengths and weak points, recommending improvement actions, and discuss possible action plans with accountable service management.
Nice to have: M&A Leadership - Establish and monitor assigned projects with significant focus on integration & divestiture of businesses (carve-in/-out strategy, timelines, budgets, etc.).
Required Knowledge/Skills, Education, and Experience
• Demonstrated knowledge of HR functions & processes, with experience in one or more of the following areas: Strategy, Employee Experience, Operating Models, Mergers & Acquisition (M&A), Outsourcing Advisory, and HR Technology
• 10+ years of relevant service experience with significant focus on operational HR Shared Services in big companies with 10,000+ employees;  experience with External Consulting and/or BPO experience is strongly preferred.
• Bachelor degree in related areas with Advanced degree strongly preferred
• Strong project planning and management skills; ability to break down complex problems into manageable goals.
• Demonstrated ability to lead diverse teams at varying levels within the organization, including team members who are not direct reports
• Excellent verbal and written communication, facilitation and presentation skills with a high proficiency with Microsoft Applications (Excel, PowerPoint)
• Strong customer-service orientation toward internal and external customers.
• Ability to deal with conflicts in a cross functional environment.
• Ability to use personal influence to build positive working relationships with subject matter experts.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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