Siemens Careers

Technical Support Engineer - Rolling Stock -

Wilmington, Delaware
Customer Services

English (US)

Job Description

Division: Mobility
Business Unit: Customer Services
Requisition Number: 228031
Primary Location: United States-Delaware-Wilmington
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Associate's Degree / College Diploma
Travel Required: 10%

Division Description:


Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationally for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in eight  Divisions: Power and Gas, Power Generation Services,  Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives,  and Financial Services.


Committed to the safe and reliable transportation of people and goods by rail and road, Siemens Mobility designs and manufactures across the entire spectrum of rolling stock, including commuter and regional passenger trains, light rail and streetcars, metros, locomotives, passenger coaches, and high-speed trainsets.  In the U.S., Siemens is providing rail vehicles, locomotives, components and systems to more than 25 agencies in cities such as D.C., New York, Boston, Sacramento, San Diego, and St. Louis.

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Job Description:

Position Overview

The Technical Support Engineer provides engineering advice to the Amtrak maintenance workforce in order to enhance equipment reliability of the Siemens ACS-64 electric locomotive fleet. This includes advice on: routine maintenance, restoration and resolution to equipment failures, semi-complex equipment installation, and modifications and repairs.
  • Perform running maintenance on a fleet of locomotives, maintenance instructions from Computer Maintenance Management System (CMMS)
  • Perform unscheduled repairs on locomotives including mechanical repairs, electrical repairs, highly complex technical and troubleshooting repairs on locomotives
  • Follow all maintenance instructions (wherever available) to adhere to and maintain compliance and high quality standards
  • Develop a working relationship with the Customer as an employee and representative of Siemens Mobility
  • Verify that all defects, tasks, and /or incidents have been reported and documented in (CMMS) for compliance, issue tracking, and closure
  • Provide first line technical assistance to operations staff for troubleshooting and repair of locomotives
  • Maintain compliance to all applicable safety rules, laws, and regulations
  • Always ensure highest quality standards are met in accordance with Siemens Rail Systems
  • Foster a work environment that drives a safety first zero harm culture (ZHC) and speak up when necessary as a stakeholder for shop and site safety for yourself and your coworkers
  • Interact with the leadership as needed on all site issues, systems, and related facility operations
Knowledge/Skills, Education, and Experience
  • 1-3 years of experience working in an industrial or maintenance environment related to electrical work.
  • Must demonstrate an appreciation of mechanical and electrical engineering.
  • Candidates with a background in rolling stock maintenance and commissioning or other rail-related experience will be preferred.


Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.