After Market-Sales Support Professional-WI
Business Unit: DF / PD Sales
Requisition Number: 229362
Primary Location: United States-Wisconsin-Rothschild
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Non Degree Program
Travel Required: 10%
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthcare and Financial Services.
The Siemens Process Industries and Drives Division helps manufacturers measurably increase productivity and improve time-to-market with our innovative, integrated technology and services. We support our customers in continuously improving the reliability, safety, and efficiency of products, processes and plants.
For more information, please visit: http://www.siemens.com/businesses/us/en/process-industries-and-drives.htm
We are looking for Aftermarket Sales Representative for Water Solutions for the Downstream Portfolio.
Mainly for US installations but extendable to our global installation basis.
Aftermarket is comprised of Spare Parts and Inspection, Trouble shooting, Audit Services and small services
Receive Customer request on Spare Parts and Services for their water treatment plan (for our installed base or 3rd Pty equipment)
Proactively offering of Audit; Training; Troubleshooting Services
Regular call to assign or defined dedicated customer/locations to identify of Aftermarket needs
Establishment and negotiation of Master Service Agreement (MSA) with customer with high business potential.
Identification of possible problems requiring Retrofits; Revamps; Expansion of existing facilities
Provide consulting for technical issues to customer also in cooperation with internal technical interface partners
Execution/Issuing of customer offers for Spare Parts and Small Services based on customer needs/request
Seek collaboration of engineering and procurement for identifications of parts, contact with sub vendors
Ensure customer requirements are met or deviations are accepted.
Technical mandate for offer negotiations at customer according agreed limits of authority.
Order Intake and responsible for delivery.
Position will functionally report to the Business Developer Aftermarket and be enlarge the existing Aftermarket Team
At least 5 years Sales experience or related experience dealing with customers and spare parts
* Knowledge of water treatment equipment (Mechanical, Instrumentation and Electrical).
* Ability to identify customer needs and develop a customized offer adding value
* Communication is a key aspect of this role – verbal and written, both internal and external.
* Applies advanced skills to independently resolve very complex problems not covered by existing procedures or practices.
* Displays a high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross-functional problems.