Siemens Careers

Senior Business Analyst - CRM/eCommerce

Milford, Ohio
Information Technology

English (US)

Job Description

Division: Digital Factory
Business Unit: Product Lifecycle Management-PLM
Requisition Number: 229384
Primary Location: United States-Ohio-Milford
Assignment Category: Full-time regular
Experience Level: Senior level
Education Required Level: Bachelor's Degree
Travel Required: 20%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

The Siemens Digital Factory Division offers a comprehensive portfolio of seamlessly integrated hardware, software and technology-based services in order to support manufacturing companies worldwide in enhancing the flexibility and efficiency of their manufacturing processes and reducing the time to market of their products.

For more information, please visit:

Job Description:

Siemens PLM Software is seeking a Sr. Business Analyst with experience in

CRM and Digital Exchange platforms and processes. This position will be

focused on enabling business processes related to eCommerce and  requires 

good interpersonal skills for working with Support, Sales and Marketing Operations, 

IT Leadership and application developers. Work with cross functional teams

to analyze eCommerce, SAAS and business organization processes.

Responsible for developing a road map for short and long term work,

establish and communicate requirements, manage prioritization and

monitor the work in IT work streams. Provide coordination, across 

multiple organizations and functions to meet these objectives.


• Catalog and help prioritize business requirements with the business

sponsors, analyze potential solutions, and translate requirements into

solid designs

• Analyze requirements for all integration functionality and translate

requirements into user stories and development tasks

• Collaborate with CRM Dev manager, business operations and IT

leadership on the long term roadmap of the digital platform

Required Knowledge/Skills,Education, and Experience 

• Bachelor's degree in Information Technology or Computer Science or

equivalent experience

• 4+ years of experience as Business Analyst or equivalent


• Advanced knowledge of  CRM concepts, architecture and processes

• Advanced knowledge of eCommerce platform processes

• Experiencecapturing and managing business requirements for cross

functional teams

• Good skills and knowledge of servant leadership, facilitation,

situational awareness, conflict resolution, continual improvement,

empowerment, and increasing transparency

Preferred Knowledge/Skills,Education, and Experience

• Knowledge of future Salesforce trends including CloudCraze, Lightening, 

Einstein, predictive analytics

• Experienceworking in Jira

• Experience doing system design flows and light conceptual mockups in


Qualified Applicants must be legally authorized for employment in the

Unites States. Qualified Applicants will not require employer sponsored

work authorization now or in the future for employment in the United



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.