Siemens Careers

Technical Account Manager

United States
Sales

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English (US)

Job Description

Division: Digital Factory
Business Unit: Product Lifecycle Management-PLM
Requisition Number: 230246
Primary Location: United States--
Assignment Category: Full-time regular
Experience Level: Senior level
Education Required Level: Bachelor's Degree
Travel Required: 50%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthcare and Financial Services.

The Siemens Digital Factory Division offers a comprehensive portfolio of seamlessly integrated hardware, software and technology-based services in order to support manufacturing companies worldwide in enhancing the flexibility and efficiency of their manufacturing processes and reducing the time to market of their products.

For more information, please visit: 
http://www.siemens.com/businesses/us/en/digital-factory.htm



Job Description:

Position Overview – Technical Account Manager
• Engage with Major Accounts to gather business and technical requirements, determine business needs and architect appropriate solutions within the Product Lifecycle Management domain
• Work with Account Orchestrators to develop and execute strategic plans to penetrate and expand Siemens solutions with Major Accounts and communicate these plans to and develop support from critical stake holders in the Siemens organization
• Lead technical campaigns coordinating Siemens and partnering resources to win new business including the development and delivery of presentations, demonstrations, proof of concepts, proposals, business and technology and status review
• Oversee technical resources in the delivery of Siemens solutions to ensure successful client adoption setting the stage for future business expansion
 
Responsibilities:
• Establish and build a trusted advisor relationship from both a business and technical perspective with major accounts, sales executives, and technical resources
• Develop a keen understanding of the customer’s specific business and technical drivers and major initiatives
• Document the customer’s business structure and product lifecycle processes
• Gather and advise the customer in the definition of high level business and technical requirements in the areas of product development, manufacturing and support
• Oversee and guide the customer in the implementation of appropriate Siemens solutions
• Provide guidance on the technical capabilities and business value of their current and proposed Siemens solutions
• Develop a strong high-level knowledge of the entire breadth of Siemens' digital enterprise product design and manufacturing portfolio
• Support account managers and pre-sales resources in defining and executing on sales opportunities
• Lead the team response to client requests for information (RFI, etc.), proposals (RFP, RFQ, etc.), demonstrations and proof of concept evaluations
• Setup and coordinate regular client technical and management review boards
• Manage customer technical queries and coordinate the resources that respond
• Record and distribute results of client meetings and subsequent agreements
• Maintain a dashboard of all active customer opportunities with status, effort, maturity, selection criteria, business case maturity, etc.
• Document and share best practices and customer success stories within the vertical, business unit and across the PL organization
  
Minimum Requirements:
*Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
*Must currently be located in the continental USA, and be living near a major airport. 
• 5+ years of design and/or manufacturing methods and processes.
• 5+ years of new product introduction, technical consulting or support experience in PLM (Product Lifecycle Management), which includes performing proof of concepts, defining requirements and scope deployment, as well as being part of the selection process.
• Must have been a Lead in the deployment, along with above mentioned hands-on responsibilities.
• BS/BA in an engineering or manufacturing-related discipline
• Must have recent experience leading and managing teams of technical and business consultants from within, and outside of their formal organization
• Must be open to an average of 50% travel, almost exclusively domestic
 
Preferred Knowledge/Skills, Education, and Experience:
• Understanding and experience in working with Data Management in either: Electronics, Semiconductor, IC, Consumer Products & Retail, Medical Devices and/or Lifesciences
• Understanding and experience in working with Electronic and/or Mechanical Computer Aided Design (ECAD/MCAD) tools and processes
• Understanding and experience in the new product introduction (NPI) process successfully deploying complex products to manufacturing
• MS/MBA in related field
• Proven record of ability to present technology solutions in front of groups while incorporating specific selling techniques.
• Proven record of ability to generate, present and defend business value justification in front of groups while incorporating specific selling techniques.
 
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.


Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.



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