Siemens Careers

MindSphere Sales Operations Expert - Boston, MA

Boston, Massachusetts

English (US)

Job Description

Division: Digital Factory
Business Unit: Product Lifecycle Management-PLM
Requisition Number: 230503
Primary Location: United States-Massachusetts-Boston
Assignment Category: Full-time regular
Experience Level: Senior level
Education Required Level: Bachelor's Degree
Travel Required: 20%

Division Description:

Siemens Digital Factory offers a comprehensive portfolio of seamlessly-integrated hardware software and technology-based services in order to support manufacturing companies worldwide. Siemens PLM Software, a Plano, Texas-based business unit of the Digital Factory Division, is a leading global provider of product lifecycle management (PLM) and manufacturing operations management (MOM) software, systems and services with over nine million licensed seats and more than 77,000 customers worldwide.


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Job Description:

MindSphere Sales Operations Expert


Position Overview:


As a member of our MindSphere Sales Operations Management team, you’ll be responsible to support our MindSphere Americas sales team for Sales Processes, CRM requirements and Reporting topics.  What’s more, you’ll work alongside some of the sharpest minds in your field, gaining new skills and experiences, within a dynamic and supportive environment.

As Sales Operations Expert, you will be reporting directly to the Head of Sales Operations Management – DF PL CAS S OPS 1

Come join our startup culture and participate in designing, developing and delivering the next generation of Solutions on MindSphere…
Learn more about MindSphere and catch our excitement:



• Support Process Management and CRM topics for the related Zone
• First point of the contact for SOCs for process and tool related questions
• Conduct necessary CRM tool trainings in the Zone
• Support local tool developments with IT to support designed processes
• Plan and moderate “process development and optimization workshops” in corporation with process owners in the zone
• Analyze and document local business processes, create solution documentation, implement existing global processes
• Support best practice sharing and continuous improvement
• Preparation and support for process audits in his Zone
• Manage LOA process operationally for the Zone


Required Knowledge/Skills, Education, and Experience:

• Technical or engineering background combined with expertise in sales operations / process management / CRM (4-5 years)
• Excellent communication skills
• Experience with CRM tools – preferably SFDC
• Advanced project management skills: you are able to plan and drive activities
• You are eager to meet deadlines – and good at doing so
• Ability to work with a structured and methodical approach
• Understanding of IT tools and workflow based logic
• Ability to both understand a business process from a workflow diagram, and to illustrate a written process description as a workflow diagram
• Ability to identify areas of improvement of processes and knowledge on the process modeling and process design
• Inspired by new technology implementation and driving changes across organization
• An aptitude for problem solving, with the ability to take a logical route to the source of an error
• Experience with PM and/or PDP processes especially in LOA process.
• Good English knowledge

NOTE:  Qualified Applicants must be legally authorized for employment in the United States.  Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the US.

Preferred Knowledge/Skills, Education, and Experience:

  • PM@Siemens certification is a plus
  • German knowledge is a plus




Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.