Field Service Technician II - Fire Service - Hayward CA
Business Unit: Field Operations
Requisition Number: 231224
Primary Location: United States-California-Hayward
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: High School Diploma / (GED)
Travel Required: 10%
- Provides technical service to customer Fire Safety systems including technical support during the installation and commissioning of new or expanded systems.
- Coordinates with contractors in the process of installation of systems sold by a branch office. Performs system commissioning on systems including loading software programs and implementing modifications as necessary.
- Responds to and carries out to completion any troubleshooting and repairs to assigned customer systems. Ensures company-owned test equipment and installation equipment is in proper working order.
- Returns equipment in need of repair or calibration to the office in a timely manner. Makes recommendations regarding both systems maintenance and installations.
- Reports daily on activities completed, deferred, or requiring further action or material.
- Required education: High school diploma, state-recognized GED, or state-recognized high school proficiency.
- Required experience: Hands-on electrical service experience and the aptitude required to successfully learn, install, and maintain fire & life safety systems.
- Required travel: 10%
- Other requirements:
- NICET (National Institute for Certification in Engineering Technology) Certification Requirements to retain position: Level II Fire Alarm Certification within 24 months of hire; State or local fire alarm planner or contractor license as required by state regulations within 24 months of hire.
- Strong customer service skills.
- Good verbal and written communications skills in English.
- Ability to read and understand design and construction documents.
- Skilled in the PC applications and in the use of word processing and spreadsheet programs.
- Ability to work in a variety of circumstances including climbing ladders, scaffolds and high-lift equipment as well as working in ducts, crawl spaces, and above ceilings.
- Must be able to differentiate types/colors of wire.
- Must be able to use hand-tools.
- Must be able to carry and move equipment and tools weighing up to 75 pounds unassisted.
- Must possess a valid Driver’s license in good standing.
- Must be at least 21 years of age in order to participate in the required Siemens vehicle plan
- Qualified Applicants must be legally authorized for employment in the Unites States, and will not require employer-sponsored work authorization now or in the future for employment in the United States.
- Preferred education: Bachelor’s degree.