Siemens Careers

Technical Support Engineer - Rolling Stock

Long Island City, New York
Customer Services

English (US)

Job Description

Division: Mobility
Business Unit: Customer Services
Requisition Number: 232033
Primary Location: United States-New York-Long Island City
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Technical Diploma
Travel Required: 10%

Division Description:

 Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

Job Description:

Siemens US Talent Acquisition

Position Overview

The Technical Support Engineer provides engineering advice to the Amtrak maintenance workforce in order to enhance equipment reliability of the Siemens ACS-64 electric locomotive fleet. This includes advice on: routine maintenance, restoration and resolution to equipment failures, semi-complex equipment installation, and modifications and repairs.
  • Perform running maintenance on a fleet of locomotives, maintenance instructions from Computer Maintenance Management System (CMMS)
  • Perform unscheduled repairs on locomotives including Mechanical repairs, Electrical repairs, highly complex technical and troubleshooting repairs on locomotives
  • Follow all maintenance instructions (wherever available) to adhere to and maintain compliance and high quality standards
  • Develop a working relationship with the Customer as an employee and representative of Siemens Mobility
  • Verify that all defects, tasks, and /or incidents have been reported and documented in (CMMS) for compliance, issue tracking, and closure
  • Provide first line technical assistance to operations staff for troubleshooting and repair of locomotives
  • Maintain compliance to all applicable safety rules, laws, and regulations
  • Always ensure highest quality standards are met in accordance with Siemens Rail Systems
  • Foster a work environment that drives a safety first zero harm culture (ZHC) and speak up when necessary as a stakeholder for shop and site safety for yourself and your coworkers
  • Interact with the leadership as needed on all site issues, systems, and related facility operations
Knowledge/Skills, Education, and Experience
  • 1-3 years of experience working in an industrial or maintenance environment related to electrical work.
  • Must demonstrate an appreciation of mechanical and electrical engineering.
  • Candidates with a background in rolling stock maintenance and commissioning or other rail-related experience will be preferred.


Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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