Siemens Careers

Technical Training Spec 3

Tarrytown, New York
Customer Services

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English (US)

Job Description

Division: Siemens Healthineers
Business Unit: Laboratory Diagnostics
Requisition Number: 232083
Primary Location: United States-New York-Tarrytown
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Bachelor's Degree
Travel Required: 30%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

 With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.

 For more information, please visit:  http://www.usa.siemens.com/healthineers



Job Description:

Position Overview:

The Technical Trainer Position is responsible for delivering approved curriculum to NAM customers. The training will include basic operations, installation and troubleshooting. This position will support all Siemens DX portfolio, to include LD and POC businesses, with an initial primary focus on POC business, the Clinitek Novus and Clinitek AUWi systems. 

Responsibilities:

 Customer Clinical Education (CCE) within Siemens Healthcare Diagnostics is responsible for the development and delivery of education for all technical applications specialists, sales team members and customers in North America. This role of Technical Trainer has a primary focus of delivering Customer and technical employee training for current and future Siemens Chemistry and Immunoassay Diagnostic Systems utilizing skills-based classroom training, webinars, and virtual training.

Required Knowledge/Skills, Education, and Experience

Degree: B.S. in Medical Technology, Life Sciences or equivalent laboratory experience.

A minimum of 5 years of laboratory or equivalent experience, a thorough understanding of the operation of the clinical laboratory is a must.

The incumbent must have the ability to physically stand for long periods of time. This position is estimated at 70% active with the incumbent standing and moving around the classroom, the remaining 30% is sedentary with the majority being computer work. The incumbent must be able to travel. Travel is domestic and can be 1 day to 1+ week at one time dependent on the purpose. Travel is estimated up to 25 - 30%. The incumbent will be expected to continuously improve his/her adult education knowledge, facilitation, feedback skills, and organizational understanding. The incumbent will complete a professional training certification process as part of his/her professional development.

Advanced written/verbal communication skills, strong interpersonal skills, and excellent presentation / demonstration skills are required. Critical computer and audio visual skills required such as experience with Laboratory Information Systems and Microsoft Office Applications.

 

Preferred Knowledge/Skills, Education, and Experience

The ideal candidate will have some experience in adult education, training, or in curriculum development, and at best, training certification. The application of e-learning technology to adult learning is a definite plus. Knowledge of Siemens DX and competitive products is a plus.  Organizational skills such as planning, scheduling, and data analysis for managing complex projects is ideal. The incumbent must be capable of functioning independently, as well as in a matrix and team environment. Prior experience with the Siemens Healthineers product portfolio is a plus.

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